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Theory
and Practice of Counseling -
PSY632
VU
Lesson
21
COUNSELING
PROCESS
Initial
Resistances
·
Resistances
may be broadly defined as
anything that gets in the
way of counseling.
·
Resistances
can be present at any stage
of counseling.
·
Most
clients are ambivalent when they
come for counseling. At the
same time as wanting change, they
may
have anxieties both about
changing and about the
counseling process, for
instance, talking
about
themselves.
Some clients come reluctantly:
for example, 'problem'
children sent to school
counselors
for
disrupting class.
·
Sullivan
(1954) observed cultural resistance in
non-medical counseling. Sullivan (1954)
observed that
there
were cultural handicaps to the work of
the psychiatrist. These 'anti-psychiatric' or
`anti-counselor'
elements
in the culture can also lead to
resistances in non-medical counseling.
Such culturally
handicapping
norms include: people ought not to
need help.
Other
cultural thinking errors contributing to
resistances are that people
who need helping are
'sick and
that
you should be able to solve
all problems by 'common sense'. A
study about Pakistani
people's
perceptions
about those seeking medical
or psychological help showed
that people seeking help
for
depression
were perceived as less
intelligent, sociable, kind,
etc (Suhail & Anjum,
2004).
·
Sometime
resistance could be as a consequence of
poor counseling skills or
models. Counselors
may
wrongly
attribute the sources of clients'
resistances by being too quick to
blame them for lack
of
cooperation
and progress which may
actually be the consequence of poor
counseling skills,
for
example,
not listening properly. Furthermore, some
counseling models, especially if
incompetently
applied,
may engender resistances:
for instance, the lack of
structure of the person-centered
counseling
or
the didactic nature of the rational
emotive behavior counseling. Clients
may resist counselors
whose
behavior
is too discrepant from their
expectations and perceived
requirements
·
Counselors
also bring resistances to
their work, for example,
fatigue, and burnout. One
counselor
mentioned
that once he counseled a 59-year-old
female client whose manipulative manner
triggered
anxieties
in him because she reminded
him of how his mother
sometimes controlled how he should
feel
and
think when a child.
The
following tables illustrate how
different restraining and driving
forces could interplay in
resistance.
90
Theory
and Practice of Counseling -
PSY632
VU
Ta
ble 1: "Driving " a nd "Restraini ng"
forces
Restraining
Forces
Driving
Forces
5
4
3
2
1
1
2
3
4
5
A
B
C
D
E
How
to deal with Initial
Resistances?
·
Use
non-judgmental listening to convey
understanding: By
using good active listening
skills, you do much
to
build
the trust needed to lower
resistances.
·
Communicate
acceptance of
client's unwillingness to change:
Rather than justify yourself or
allow yourself to
be
sucked into a competitive
contest, one approach to
handling such aggression is to
reflect.
·
Join
with clients.
Example
of joining with
clients:
Client:
I
think coming here is a waste of time. My
parents keep picking on me
and they are the ones
who
need
help.
Family
Counselor You
feel angry about coming here because
your parents are the people
with problems.
Client:
Yes
(and then proceeds to share
his/her side of the
story).
Just
showing clients that you
understand their internal viewpoints,
especially if done consistently,
may
diminish
resistances. For instance,
counselors can initially listen
and offer support to
children expressing
resentment
about parents. In the above
instance you can focus on
parental deficiencies prior
to, possibly,
focusing
the client back on himself or herself.
You use your client's
need to talk about parental
injustices to
build
the counseling relationship.
The
above are just some
ways of working with
resistances and reluctance.
Counselors need to be
sensitive
to
the pace at which different
clients work. Clients who
feel pressured by counselors may
become even
more
resistant. Furthermore, if attacked prematurely
and clumsily, clients may reinforce
their defenses.
When
dealing with client
resistances, counselors require sensitivity,
realism, flexibility and
tact.
·
Discuss
reluctance and
fears
In
the following example, a parole officer
responds to a juvenile delinquent's
seeming reluctance to
disclose
anything
significant.
Counselor:
I
detect an unwillingness to open up to me because
I'm your parole counselors. If
I'm right, I'm
wondering
what specifically worries you
about that.
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Theory
and Practice of Counseling -
PSY632
VU
·
Invite
cooperation
Initial
statements by counselors aim to
create the idea of a partnership, a
shared endeavor in which
clients
and
counselors can work together to attain
goals.
·
Enlist
client self-interest
It
helps clients to identify
reasons for participating in
counseling. `What are your
goals in the situation?' and
`Wouldn't
you, like to be more in control of
your life?'
·
Reward
silent
clients for talking.
Transference
& Counter-transference
These
are concepts as old as Freud.
Transference and counter-transference
are issues that affect all
forms
of
counseling, guidance, and
psychotherapy.
Transference:
·
Transference
can be direct or indirect and it is the
client's projection of past or
present feelings,
attitudes,
or desires or relationships onto the
counselor. It originally emphasized the
transference of
earlier
emotions, but today it is not
restricted to psychoanalytic therapy and
may be based on current
experiences.
·
According
to Gelso and Carter (1985),
all counselors have a
transference pull, which is an
image
generated
through the use of personality and a
particular theoretical approach. The way
counselor
speaks,
looks, gestures, or sits may trigger a
client's reaction.
·
Cavanagh
(1982) describes that
transference can be either direct or
indirect. Direct transference is
well
represented
by the example of the client who
thinks of the counselor as his/her
mother. Indirect
transference
is harder to recognize. It is usually
revealed in client's reactions
and behavior.
·
Transference
can be both negative and
positive. Cavanagh (1982) considers
both as forms of resistance.
·
Corey
at al. (1993) sees a therapeutic
value in working through
transference. Mild or indirect
positive
transference
is less harmful. Corey
believes that the relationship improves
once the client
resolves
distorted
perceptions about the counselor. It is
reflected in client's increased trust
and confidence in the
counselor.
Counter
Transference
Cavanagh
maintains that to resolve
transference the counselor may
work directly and interpersonally
rather
than
analytically, called counter transference. It is the
counselor's projected emotional reaction to
or
behavior
towards the client. It can take on
many forms, from a desire to
please the client, to wanting to
develop
a social or sexual relationship with the
client, to identify with the problems of
the client so much
that
one loses objectivity,
giving advice compulsively, etc.
(Corey et al., 1993) . When
this happens,
supervision
or counseling for the counselor is
called for.
·
Three
approaches to counter
transference:
Negative
Positive
Both
positive and negative
Counter
transference refers to negative
and positive feelings
towards clients based on
unresolved areas in
counselors'
lives. Intentionally or unintentionally
some counselors use both
involving and information
self-
disclosures
to manipulate clients to meet needs
for approval, intimacy and
sex.
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Theory
and Practice of Counseling -
PSY632
VU
·
Watkins
(1985) identifies four forms of counter
transference:
o
Overprotective
o
Benign
o
Rejecting
o
Hostile
The
first two are examples of
identification, while the rest
show misidentification. This highlights
the
importance
both of awareness of your
motivation (for example, a
counselor was aware that a
59-year-old
female
client's manipulative manner triggered
anxieties in him because she
reminded him of how his
mother
sometimes
controlled how he should feel and
think when a child) and also
of behaving ethically.
Working
through counter transference
·
Some
pointers in effectively dealing with
transference or client's reactions to
you are:
o
Be
willing to examine your own
reactions
o
Monitor
your own counter
transference
o
Seek
supervision or consultation with
difficult cases
o
Avoid
blaming or judging the client
o
Avoid
labeling clients
o
Demonstrate
understanding and
respect
The
following table describes attitudes of
both client and counselor in
different transference
patterns.
Table
2: Patterns of Transference (Watkins,
1983)
Transferring
Pattern
Client
Attitude
Counselor
Attitude
Ideal
Idealizes,
imitates, hungry Feels pride;
angry
for
presence
Seer
Views
counselor as expert, Feeling of al-
knowing; self-
asks
advices
doubts
Nurturer
Profuse
emotions, sense of Sympathy,
urge to touch;
fragility
depression
Frustrator
Cautious;
distrustful
Uneasiness,
anger
Nonentity
Topic
shifting
Feeling
of being used, lack
of
recognition
To
understand transference, a counselor
must focus on client's
expectations, need for
advice, dependence,
trust
building, establishing contact
and getting behind client's
barriers.
Termination
of Counseling Relationships
·
Life
is a series of hellos and
goodbyes; hello begins at
birth and good-byes end at
death.
·
Refers
to the decision, one-sided or mutual, to
stop counseling (Burke,
1989)
·
A
formal termination serves
three functions:
o
Signals
that something is finished: Many
theorists assume that
termination will occur naturally
and
leave
both clients and counselors
pleased.
o
Termination
is a means of maintaining changes already
achieved and generalizing
problem-solving
skills
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Theory
and Practice of Counseling -
PSY632
VU
Serves
as a reminder that the client has
matured. It indicates that the
counseling is finished and it
is
o
time
for the client to face their
life challenges. The client
has matured and thinks
and acts more
effectively
and independently.
Termination
of a Session
There
is no great secret to ending sessions.
There are some
guidelines:
·
Start
and end on time.
·
Leave
5 minutes or so for a summary of the
session.
·
Introduce
the end of the session normally
("Our time is coming to a close").
·
Assign
homework.
·
Set
up next appointment.
·
Limit
the number of sessions.
Limiting
the number of sessions can facilitate
termination. Counselors and
client both are motivated by
the
knowledge
that the counseling experience is
limited in time.
Termination
of the Relationship
·
Termination
is the end of the professional relationship
with the client when the
session goals have
been
met.
·
Generally,
both client and counselor
should give each other verbal messages
about a readiness to
terminate.
·
It is
wise to spend the final 3-4
weeks discussing termination in a
relationship lasting more than 3
months
(Hackney & Cormier, 1994).
·
One-sixth
of the time spent in a counseling relationship should
be devoted to focusing on termination
(Shulman,
1979). For example, if there
are total 18 sessions, 3 can
be devoted to mentioning about
termination.
·
Two
ways to facilitate the ending (Dixon &
Glover, 1984):
o
Fading is
gradual decrease reinforcement for
behaving in certain ways.
o
To
help client develop successful
problem-solving skills.
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