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Organizational
Psychology (PSY510)
VU
Lesson
35
POLITICS
When
people get together in groups, power will
be exerted. People want to carve
out a niche from which
to
exert
influence, to earn awards, and to
advance their careers. When
employees in organizations convert
their
power
into action, we describe them as being
engaged in politics. Those with
good political skills have
the
ability
to use their bases of power
effectively.
For
our purposes, we can define
political behaviour in organizations as
those activities that are
not required
as
part of one's formal role in
the organization, but that influence, or attempt to
influence, the distribution
of
advantages and disadvantages
within the organization.
This
definition encompasses key
elements from what most people
mean when they talk
about
organizational
politics. Political behaviour is outside
one's specified job
requirements. The behaviour
requires
some attempt to use one's power
bases. Additionally, our
definition encompasses efforts
to
influence
the goals, criteria, or processes used
for decision making when we state
that politics is
concerned
with
"the distribution of advantages
and disadvantages within the
organization." Our definition is
broad
enough
to include such varied political behaviour as
withholding key information
from decision makers,
whistle
blowing, spreading rumours, leaking
confidential information about organizational
activities to the
media,
exchanging favours with others in the
organization for mutual benefit, and
lobbying on behalf of or
against
a particular individual or decision
alternative.
It
is important to note that legitimate
political behaviour refers to normal
everyday politics-complaining to
your
supervisor, bypassing the chain of
command, forming coalitions, obstructing
organizational policies or
decisions
through inaction or excessive
adherence to rules, and developing
contacts outside the organization
through
one's professional
activities.
However,
there are also illegitimate
political behaviours that
violate the implied rules of the
game. Those
who
pursue such extreme activities
are often described as
individuals who play hardball.
Illegitimate
activities
include sabotage; whistle-blowing and
symbolic protests such as
wearing unorthodox dress
or
protest
buttons and groups of
employees simultaneously calling in sick.
All organizations, particularly
large
ones
are political.
The
vast majority of all organizational
political actions are of the legitimate
variety. The reasons
re
pragmatic:
The extreme illegitimate forms of
political behaviour pose a very
real risk of loss of
organizational
memberships or extreme sanctions
against those who use them
and then fall short in
having
enough
power to ensure they work.
Organizations
are political for the
following reasons:
1.
Organizations have power structures
that compete amongst
themselves. Different coalitions are
formed
in
organizations between people who
think alike in the organization. These coalitions
then therefore
compete
for power in the organization and
politics stem from this
competition.
2.
Various groups within organization
protect themselves. In order to
achieve this protection they
may
either
try to acquire power themselves or
join coalitions in the organization what help them
gain power.
3.
Power within an organization may be
unequally distributed, which is dehumanizing.
The unequal
distribution
of power creates a sense of unfairness in
the organization and causes the people to
react by
yearning
for power.
4.
Organizations
are faced with change
which encourages politics.
Sources
of Politics in Organizations
Politics
within organizations comes
from the following
sources:
·
Limited
resources
Resources
in organizations are limited, which
often turns potential conflict
into real conflict.
If
resources
were abundant, then all the
various constituencies within the
organization could satisfy their
goals.
But because they are
limited, not everyone's
interest can be provided
for. Further, whether true
or
not, gains by one individual
or group are often perceived
as being the expense of others within
the
organization.
These forces create
competition among members of the
organization which results in
politics.
·
Ambiguous
decisions
Most
decisions have to made in a
climate of ambiguity in the organization-where facts
are rarely fully
objective
and thus are open to
interpretation-people within
organizations will use
whatever influence
121
Organizational
Psychology (PSY510)
VU
they
can to taint the facts to
support their goals and
interests. That, of course,
creates the activities we
call
politicking.
·
Ambiguous
goals
Another
potential source of organizational
politics is ambiguity of goals. If goals
in an organization are
ambiguous,
the people may want to interpret them to
meet their personal goals.
This also causes
politics
to
stem up.
·
Change
In
today's world, change is
important for every organization;
organizations need to adapt to the
rapidly
changing
environment in order to survive.
People in the organization are often
resistant to the change
and
try to evade the change
through acquisition of power. This
also causes politics to stem
up in
organizations.
Insight
into Power in Organizations
Following
is a detailed insight into power
tactics in organizations:
1.
Maintain alliance with
powerful people
Formation
of coalitions and alliances within
organizations is a tactic of acquiring
power. These
coalitions
could be formed between the managers
and the workers as well. Therefore, the influence
of
the
manger serves as the power for the
worker. This power may be
useful for the organization and
if
used
negatively can also be harmful
for the organization.
2.
Embrace or demolish
Embrace
or demolish principle applies
especially to organizations which
have been acquired. The
top
managers
of acquired firms should either be sacked or
embraced. If sacked they would do
not harm but
if
demoted or relegated, shall be a
source of potential
danger.
3.
Divide and rule
It
is a military strategy which
can be applied in organizations as well; as
organizations face politics, if
people
are divided, they are less
likely to form alliances and
coalitions.
4.
Manipulate classified
information
Having
key information about the organization is
a potential source of power. Therefore,
manipulation
of
classified information serves to be a
potential source of politics in
organizations.
5.
Look good on important
projects
It
is important to appear good on
important projects to get the
attention of higher ups in the
organization.
Once the attention has been
attained, better and more
important projects shall
be
assigned
and will result in acquisition of
power.
6.
Collect and use IOUs
Power
seeker in organizations should provide
favours to people, help them,
get them out of
distress
and
cause them to be thankful to him or her.
These people shall pay back
when needed.
7.
Avoid decisive
engagements
Not
opting for revolutionary
change in the organization but making the things to
change gradually
should
be the policy of power seeker in the organization.
This is what is suggested by the strategy
of
avoiding
decisive engagements in the
organization.
8.
One step at a time (Camel's
head)
This
strategy is drawn from the story of the
Arab and the Camel. It is
important for power seeker
to
make
one move at a time and not to
look for huge changes or
achievements.
9.
Wait for a crisis
It
is important for a power seeker to
wait and watch for a
crisis which he or she can
mange. It would
then
be easy for him or her to
take charge and become the
leader.
10.
Take counsel with
caution
It
is important for managers
and power seekers to take
advice with caution and to
assay each and
every
advice
before acting upon
it.
Final
Word about Power
Power
Ito be kept within "ethical"
limits. The first question you
need to answer addresses
self-interest
versus
organizational goals. Ethical actions
are consistent with the organization's
goals. Spreading
untrue
rumours
about the safety of a new product
introduced by your company, in
order to make that
product's
122
Organizational
Psychology (PSY510)
VU
design
team look bad, is unethical.
However, there may be
nothing unethical if a department
head
exchanges
favour with his division's
purchasing manager in order to
get a critical contract processed
quickly.
The
second question concerns the rights of
other parties. If the department head
described in the previous
paragraph
went down to the mail room during
his lunch hour and
read through the mail directed to
the
purchasing
manger-with the intent of "getting
something on him" so he'll expedite
your contract-he
would
be
acting unethically. He would have
violated the purchasing managers'
right to privacy.
The
final question that needs to
bad dressed related to whether the
political activity conforms to
standards
of
equity and justice. The department
head who inflates the performance
evaluation of a favoured employee
and
deflates the evaluation of a disfavoured employee-then
uses these evaluations to
justify giving the
former
a big raise and nothing to
the latter-has treated the disfavoured
employee unfairly.
It
is important to keep power within
ethical limit in the organization and to
refrain from activities
which
might
hurt the organization.
REFERENCES
·
Luthans,
Fred. (2005). Organizational Behaviour (Tenth
Edition). United States:
McGraw Hill Irwin.
·
Mejia,
Gomez. Balkin, David &
Cardy, Rober. (2006). Managing Human
Resources (Fourth
Edition).
India:
Dorling Kidersley Pvt. Ltd.,
licensee of Pearson Education in South
Asia.
·
Robbins,
P., Stephen. (1996). Organizational
Behaviour (Seventh Edition). India:
Prentice Hall, Delhi.
·
Huczynski,
Andrzej & Buchanan, David.
(1991). Organizational Behaviour: An Introductory
Text
(Second
Edition). Prentice Hall. New
York.
·
Moorhead,
Gregory & Griffin, Ricky. (2001).
Organizational Behaviour (First Edition).
A.I.T.B.S.
Publishers
& Distributors. Delhi.
FURTHER
READING
·
Power
(sociology) - Wikipedia, the free
encyclopedia.:
http://en.wikipedia.org/wiki/Power_(sociology) -
59k
·
Positive
and Negative Power: Thoughts on the
Dialectics of Power: Abell,
Peter 1974:
http://intl-
oss.sagepub.com/cgi/content/refs/1/1/
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