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Consumer
Psychology (PSY -
514)
VU
LESSON24
SOCIAL
CLASS
CHAPTER
4: ENVIRONMENTAL INFLUENCES
Understanding:
·
Social
Class
·
Measurement
of Social Class
Social
Class
The
concept of Social Class is
used to assign individuals or
families to a social class
category. Social Class may
best
be
e thought of as a continuum a range
of social positions on which each
member of society can be
placed.
Researchers
prefer to divide the continuum into
small number of specific social
classes or strata.
Division
of members of a society into a
hierarchy of distinct status
classes, is such that
members of each class
have
relatively
the same status and members
of other classes have either
more or less
Social
class is treated as a personal phenomenon
one that reflects an
individual's sense of belonging
or
identification
with others. This feeling of social
group membership is referred to as Class
Consciousness.
The
Measurement of Social Class
How
would one measure the social
class? There is no general agreement
amongst the researchers as to how
should
they
measure social class. To a
great extent researchers are uncertain
about the underlying dimensions of
social
class
structure. Systematic approach to
measuring the social class
fall into following broad
categories
1.
Subjective Measures
2.
Reputation Measures
3.
Objective Measures
1.
Subjective Measures
Individuals
are asked to estimate their
own social class positions.
Typical to this approach is the
following
question:
Which
one of the following four
categories best describe
your class?
Lower
class
Lower
Middleclass
Upper
Middleclass
Upper
class
Do
not know/refuse to
answer
Subjective
Measures tend to produce
overabundance of people who classify
themselves as middleclass
understating
the "fringe people" who
could be classified as either lower or
upper
Class
Consciousness
Social
class is treated as a personal
phenomenon, one that reflects an
individual's sense of belonging
or
identification
with others. This feeling of social
group membership is referred to as Class
consciousness.
Life
of the Nation
Survey
Every
year in Japan a life of the
nation survey is conducted.
Citizens place themselves in
any one of the
categories
including:
Upper
Upper
Middle
Middle
Middle
77
Consumer
Psychology (PSY -
514)
VU
Lower
Middle
Lower
Class
Results
of the survey have been as
below
·
Late
1950's 70% (in any
middle class)
·
1960-today
90% (in any middle
class)
Issues
Subjective
Measures tend to produce overabundance of
people who classify themselves as
middleclass. There is
difficulty
in understanding the "fringe people" who
could be classified as either lower or
upper
2.
Reputational Measures
Reputational
measures require selected community
informants to make initial
judgments concerning the
social
class
memberships of others within the
community. The final task of
assigning community members to
social
class
positions belongs to the trained
researcher.
Sociologists
use the RA to obtain better understanding
on the specific class structure of the
communities.
Consumer
Researchers are concerned
with measurement of social
class to understand markets
and consumption
behavior
better not social structure. Reputation
approach proved to be
impractical
3.
Objective Measures
Objective
measures consist of selected
demographic or socioeconomic variables
concerning the individual(s) under
study.
These variables are measured
through questionnaires that
ask respondents several
factual questions
about
themselves.
Variables
of Objective Measures
Variables
of Objective Measures may
include:
·
Occupation
·
Education
·
Income
1.
Occupation
Occupation
is the best documented measure of
social class. Importance of occupation as
a social class indicator
is
dramatized
by the frequency with which people
ask they meet the first time
what
do you do for a
living?
Marketers
think in terms of specific
occupations when defining their
target markets e.g.
accountants are our
best
customers;
we target our 7 days
Northern Areas of Pakistan
trips to executives and
professionals.
The
likelihood that a particular occupation
would be receptive to certain products or
services provides the basis
for
an occupational Screener questionnaire
for FGD's
Self
Employed
There
is a world wide increasing trend
toward self employment amongst
business and professional
people.
Business
executives and professionals
who are self employed or
entrepreneurs are likely to be wealthier
than their
counterparts.
The link between self
employment and higher income is
consistent with the trend of
increasing
number
of graduates working for
themselves rather t n going to work for
big business
2.
Education
The
level of a person's formal education is a
commonly accepted approximation of social
class standing. The
more
education
one has, the more likely it
is that
a.
The person is well
paid
b.
Has an admired or respected
position
3.
Income
78
Consumer
Psychology (PSY -
514)
VU
Family
income is another socioeconomic variable
frequently used to approximate social
class standing.
Researchers
favoring
income as a measure of social
class use either amount or source of
income.
Difference
between wealth and income is however,
always drawn
Wealth
not income is the primary driver to
financial freedom. Wealth not income is a
function of savings, to
achieve
wealth one has to improve
one's net worth not just
one's income. Wealth deals
with the creation of
resources
and money deals with
more with the consumption. For wealth
one needs to network and
build personal
alliances
for getting the right
information. On needs to find
way to minimize expenses to increase the
ability to
create
wealth
Issues
Not
all consumer researchers
agree that it is an appropriate index of
social class. A blue collar electrician
and a
white
collar administrative assistant may both
earn the same amount of money. However,
because of the social
class
difference both will spend
their money differently. So it is the
difference in values that is
important
discriminat
in class not the income.
Substantiating importance of consumer's
personal values rather than
the
amount
of income, is the observation that affluence
may be more a function of
attitude and behavior than
of
income
level.
4.
Other Variables
Other
variables may include:
·
Quality
of Neighborhood
·
The
price value of
residence
·
Possessions
have been used by
sociologists
Two
Categories of Objective
Measures
Two
Categories of Objective Measures
include:
1)
Single Variable Indexes
2)
Composite Variable Indexes
1.
Single Variable
Indexes
Single
Variable Index uses just
one variable to evaluate social
class membership e.g. occupation,
education or
income
2.
Composite Variables
Composite
variables systematically combine a number of
socioeconomic factors to form
one overall measure
of
social
class standing. Such indexes
may better reflect the complexity of
social class than single
index variable.
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