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SUBCULTURE CHAPTER 4: ENVIRONMENTAL INFLUENCES

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Consumer Psychology (PSY - 514)
VU
LESSON21
SUBCULTURE
CHAPTER 4: ENVIRONMENTAL INFLUENCES
Understanding:
·  Sub cultural Analysis
·  Nationality Structure
Subculture
The members of a specific subculture possess beliefs, values and customs that set them apart from other members
of the same society. In addition they adhere to most of the dominant cultural values, and behavioral patterns of the
larger society.
Subculture is defined as a distinct cultural group that exists as an identifiable segment within a larger, more
complex society
Cultural Profile of a Society
Cultural Profile of a society or nation is composite of two distinct elements:
1. Unique beliefs, values and customs subscribed by members of specific of sub cultural groups
2. Central Core cultural themes shared by most of the population regardless of specific sub cultural
memberships
Thus the cultural profile of the Pakistani Society may be denoted by the sub-cultures of the country's four
provinces as denoted by the figure below
In this way a young girl of Pakistan may simultaneously be:
·  Student of Engineering
·  Muslim Middleclass (Buying Power)
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Consumer Psychology (PSY - 514)
VU
·
Lahori
Sub cultural Analysis
Sub cultural Analysis enables marketers to focus on sizable and natural market segments. Marketers must
determine whether the beliefs, values and customs shared by the members of a specific subgroup make them
desirable candidate for special marketing effort.
Subcultures therefore are relevant units of analysis for market research and these subcultures are dynamic for
example different ethnic groups of the Pakistani population have been changing and will continue to change in
size and economic strength in the coming years.
Examples of major sub cultural categories may be as following:
Examples
Categories
Nationality
Pakistani, Afghani, Irani
Religion
Hindu, Muslim, Christian, etc.
Geographic Region
Punjab, NWFP, Sindh, Balochistan
Age
Teenager, Elderly
Gender
Female, Male
Occupation
Govt. Servant, Private Job
Social Class
Lower, middle, Upper
Nationality and ethnic subcultures develop in order to serve their members in three ways:
To provide a source of psychological group identification
To offer a patterned network of groups and institutions supportive of the subculture
To serve as a frame of reference through which to evaluate the dominant culture.
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Table of Contents:
  1. INTRODUCTION TO CONSUMER PSYCHOLOGY:Consumer Behavior
  2. INTRODUCTION TO CONSUMER PSYCHOLOGY:Consumer research
  3. INTRODUCTION TO CONSUMER PSYCHOLOGY:Marketing Mix, Product, Price
  4. INTRODUCTION TO CONSUMER PSYCHOLOGY:Customer Value, Perceived Value
  5. VALUE AND RETENTION FOCUSED MARKETING AND CONSUMER DECISION MAKING PROCESS
  6. CONSUMER RESEARCH:Quantitative Research, Qualitative Research
  7. MAJOR STEPS IN CONSUMER RESEARCH PROCESS:Design of Primary research
  8. QUANTITATIVE RESEARCH DESIGNS & DATA COLLECTION METHODS
  9. QUANTITATIVE RESEARCH DATA COLLECTION TECHNIQUES:ATTITUDE SCALES
  10. QUALITATIVE RESEARCH DESIGNS & DATA COLLECTION METHODS
  11. CUSTOMER SATISFACTION MEASUREMENT, SAMPLING, AND DATA ANALYSIS AND REPORTING
  12. MARKET SEGMENTATION AND ITS BASES:Geographical Segmentation
  13. BASES FOR SEGMENTATION: DEMOGRAPHIC SEGMENTATION PSYCHOGRAPHIC SEGMENTATION
  14. BASES FOR SEGMENTATION: SOCIOCULTURAL SEGMENTATION USE RELATED SEGMENTATION USAGE SITUATION SEGMENTATION
  15. BASES FOR SEGMENTATION: BENEFIT SEGMENTATION:Intrinsic Cues
  16. BASES FOR SEGMENTATION: HYBRID SEGMENTATION STRATEGIES
  17. MARKET SEGMENTATION IMPLEMENTING SEGMENTATION STRATEGIES ENVIRONMENTAL INFLUENCES CULTURE
  18. HOW CULTURE IS LEARNT ENVIRONMENTAL INFLUENCES:Formal Learning
  19. CULTURE AND ITS MEASUREMENT ENVIRONMENTAL INFLUENCES
  20. MEASUREMENT OF CULTURE ENVIRONMENTAL INFLUENCES:Consumer Fieldwork
  21. SUBCULTURE CHAPTER 4: ENVIRONMENTAL INFLUENCES
  22. AGE AND GENDER SUBCULTURE CHAPTER 4: ENVIRONMENTAL INFLUENCES
  23. BASES FOR SEGMENTATION: BENEFIT SEGMENTATION:Market Segmentation
  24. SOCIAL CLASS CHAPTER 4: ENVIRONMENTAL INFLUENCES:Occupation
  25. CONSUMER SOCIAL CLASSES CHAPTER 4: ENVIRONMENTAL INFLUENCES:Affluent Consumer
  26. CONSUMER SOCIAL CLASSES CHAPTER 4: ENVIRONMENTAL INFLUENCES:Membership Group
  27. CONSUMER SOCIAL CLASSES CHAPTER 4: ENVIRONMENTAL INFLUENCES:Shopping Groups
  28. UNDERSTANDING PERSONALITY CHAPTER 5: INDIVIDUAL DETERMINANTS OF CONSUMER BEHAVIOR
  29. CONSUMER PERSONALITY, TRAIT THEORY AND SELF IMAGES
  30. CONSUMER MOTIVATION:Needs, Goals, Generic Goals
  31. UNDERSTANDING LEARNING:Intentional and Incidental Learning, Implications for Marketers
  32. INSTRUMENTAL CONDITIONING, INFORMATION PROCESSING AND MEMORY
  33. ATTITUDES:Characteristics of Attitudes, Attitudes have consistency
  34. ATTITUDE FORMATION AND CHANGE:How attitudes are learned?
  35. ATTITUDE CHANGE STRATEGIES:Resolving two conflicting attitudes
  36. INTRODUCTION TO CONSUMER DECISION MAKING:Decision Complexity
  37. Problem Recognition, Search and Evaluation and Decision and Purchase
  38. Decision and Purchase:Consumer Decision Rules, Output, Relationship Marketing
  39. Decisions Related to Post Purchase:Product Set up and Use
  40. Marketing Implications of Decisions Related to Post Purchase:Understanding
  41. Post Purchase Evaluation:Determinants of Satisfaction, Consumer Complaint Behavior
  42. Post Purchase Dissonance:Dissonance Reduction, Marketing Implications
  43. Consumerism:Roots of Consumerism, The Nature of Consumerism
  44. Consumerism – Issues and Responses:Environmental Concerns, Consumer Privacy
  45. Review – Consumer Psychology Course:Consumer Research, Consumerism