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Introduction
to Mass Communication MCM
101
VU
LESSON
10
COMMUNICATION
AND CULTURE
The
debate which always rant
and rave whenever there is a
talk about communication is the
mystery
of cultures which vary from
place to place and through
times and which cause
perhaps the
strongest
hurdles in understanding of what has
been said (by people of one culture)
and what has been
understood
(by people of an other culture).
Before
we start to examine as what factors
are responsible to generate this
debate, it seems only logical
that
we
understand what culture is.
Though
no definition of culture exists on which
all will agree, the one
which is close to everyone's
belief is
the
way people live, or say the
living style of people of a particular
area is denoted as their culture.
This
includes
their living habits, eating
and cooking style, dressing
up, language they speak in,
social values and
traditions
they observe along with the religion they
follow. Well, for a student of
communication who
believes
that a slight change on part of the
sender or receiver may effect a
huge change in the meaning of
a
message
the definition of culture and its
little explanation offers only an
embarrassing situation for there
is
plenty
in the name of change that
can vary (or destroy) the
meaning and hence the
process of
communication
may face hurdles.
Enculturation
The
process of passing on culture from
one generation to the next is referred to as
enculturation.
Most
people are encultured they receive
their cultural values from
their parents including
language,
religion,
dressing up eating and
living habits etc. The
impact of enculturation is very strong.
You generally
carry
this culture with you wherever
you travel or even settle
for some time. For instance
a Pakistani settling
in
UK will continue to practice its
eating, living habit along
with other cultural values. In the
field of
communication
he or she would remain on the
look out to find another
Pakistani with whom he/she
could
talk
in Urdu or they sit together and
dine the way they have been
doing back home. The
two would enjoy
the
enculturation to the utmost by communicating to each
other matters pertaining to
their life style.
Acculturation
The
most difficult part in the
process of communication and cultural conflicts is the
process of
acculturation.
In this process one tends to
learn the rules and norms of
a culture different from one's
native
culture.
Easy said than done. It may
take years even to those
who command some expertise
on
communication
techniques for it is very difficult to
break the shell of your own
culture only to adopt
another.
But people do tend to do so if they have
to live longer in another land. For
instance if a Pakistani is
settling
in America, he will have to
acculturate himself by learning the living
style of that part of the
world
at
least in areas where it could be
adopted. It does not mean to
scrap your religion but it
certainly means
living
by the rules and practices of
that part of the world if
you want to stay there for
generations. If one
resists
acculturation, one is bound to face
embarrassment in every day communication
for every message
from
him / her will be understood
differently (wrongly) by fellow people
there and vice
versa.
The
communication problems arising out of
cultural conflicts will simply make life
miserable. And not to
be
seen
as a cross country phenomenon, the cultural
differences may exist among
different shades of culture
within
one society. For instance
all the Muslims around the world make
one community but vary
drastically
in
their life style. There being
dressing up, traditions at the time of
child-birth, weddings and
other major
events
in life are very contrasting.
Within a country these
traditions may vary. A
Sindhi life style is
different
from
Baluchi's and Punjabi traditions on
scores of matters are
different from what are
observed by
Pashtoons.
The existence of sub-cultures
also leads to communication snags
and problems may arise
only
due
to these factors when people
from sub-cultures undertake a joint
business.
Cultural
Shock
This
phenomenon in communication is very common around the world. It
occurs when people
from
one culture have to live in another
culture where normal life
values are radically
diverse. One may not
like
to send his daughter to join
dancing, or swimming classes at
school in Pakistan, it is a must in
certain
27
Introduction
to Mass Communication MCM
101
VU
countries.
You may have separate
colleges, universities or even
medical colleges for boys
and girls in
Pakistan
and some other Islamic
countries. But there is no
such concept in the west. A
family going to the
west
will have to face the cultural
shock which is complete breakdown
of communication, as long as they
live
there without conceding to the
concept of acculturation.
Principles
of Intercultural Communication
Prepare
yourself
The
best to overcome communication gaps in
multicultural society is to prepare
yourself in advance
about
the new culture you may
face. These days videos,
newspapers and magazines are
widely available
which
tell about the social norms
of a society. By learning a good deal on
these values, the process
of
communication
is eased out to a great
extent.
Overcoming
fears of unseen
Scholars
believe that even learned
people have a sense of fear
when they tend to communicate
to
the
people of a different culture. At ordinary people
level this fear exists even
more. That is one reason
you
would
not find foreign tourists
mixing up with local people
frequently. Not that they feel superior,
but the
fear
that any miscommunication by
way of words and gestures
should not infuriate a local
and put the
visitor
in an embarrassing situation. The
solution here is again in making a
fair assessment of what you
want
to
communicate juxtapose to the social
values of the people to whom you want to
communicate. Once
getting
a positive feedback on your
message would dispel the
earlier fear and equip you
with confidence for
more
communication.
Know
different meanings due to change in
culture
One
most important aspect of
improving communication in a new culture is the
consideration of
meanings
of different phrases, gestures
and body language in the new
culture. Some body gestures
which
stand
for certain meaning to you
due to enculturation may be
entirely different in the other culture.
A study
of
some basic differences in
meanings of words and
actions between the two
cultures is obviously going to
ease
the communication gap hence making the
process of communication gainful for
all involve in the
interaction.
Knowing
some hard and fast
values
As
mentioned earlier, certain societies are
strongly under influence of their centuries
old traditions.
For
instance Muslims do not like
eat with left hand or even
shake left hand. Others
may not find
any
problem
in using the left
hand.
In
Indonesian culture direct eye contact is
a case of disrespect especially
when talking to older
people. For
Americans
avoiding eye contact means
disinterest. Think if a young Indonesian
is talking to an American
and
the two do not know cultural
values of each other, where
the communication end up!
There
are some times few
small things but which have
strong implications in the sense of
communication.
In
America if some one says
`come over and pay us a
visit', it amounts to only a
friendly gesture and not
a
formal
invitation. In some other
cultures the same set of
words make the listener
(receiver) take the
words
seriously
and a formal invitation.
Think of a situation when an American
family says this to a family
from a
different
culture.
World
moving towards acculturation
But
with the advancements in electronic
media, internet chatting and
enhanced movement of
people
due to increased traveling facilities,
the level of understanding of each other's culture is
going up and
so
is the communication. It appears that the
communication hurdles raging for the
last many centuries
would
be reduced as people see more of each
other's living style on the high number
of TV channels now
available
in most parts of the
world.
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