Fundamentals
of Public Relations MCM 401
VU
Lesson
18
PUBLIC
RELATIONS AND CORPORATE
STRUCTURE
Overview
Public
relations a very vital role in the image
building and developing
identity in the corporate
structure.
This
lecture will identify and
explain various aspects and
highlights of public relation
relations activity in the
achievement
of this objective and helps in developing
the basic psyche of image
and identity. This
lecture
will
also cover elements of corporate
image and identify corporate
identity essentials and
basic components
of
corporate identity.
Corporate
Image & Corporate
Identity
These
are basically 2 different
things.
One
should always remember that
corporate
image is mental i.e.
What
one thinks about the company?;
while corporate
identity is physical .
i.e.
how one sees or identifies
it?
Elements
Which Constitute A Total
Corporate Image.
1.
The date of founding of
company.
2.
It has plants / factories
all over the country.
3.
It makes building materials,
but diversified in aluminum
windows.
4.
It has excellent industrial relations
record & has a profit
sharing scheme.
5.
Chairman/CEO plays an important
role in trade association
affairs.
6.
Share prices are steady
but rising, dividends are conservative,
and profits have been
invested in new
factory
equipment.
Elements
Involved In Corporate
Identity.
1.
Paint on vehicles & other forms of
transportation.
2.
All stationery, invoices, business
cards, letterheads
etc.
3.
Name displays on factories, head
office buildings etc.
4.
Exhibition stands, showrooms,
mobile exhibitions
etc.
5.
Sales literature, price lists,
catalogues, etc.
6.
Labels, packaging &
containers.
7.
House journals.
8.
Instructional leaflets, service
manuals.
9.
Uniforms, overalls, caps,
lapel badges etc.
10.
Point of sales display
materials.
11.
Advertisements in all visible
media.
12.
Credits on Video tapes &
slide presentations.
13.
Diaries & calendars.
14.
Giveaways, company ties
etc.
15.
Annual reports.
Checklist
Of Things Which Affect Corporate
Image.
1.
The after market.
2.
Is advertising credible?
3.
Is your website
credible?
4.
How good are your
industrial relations?
5.
How convenient is your packaging or
delivery services?
6.
How good are your
trade relations?
7.
How does the stock market
treat you?
8.
How do people like your
premises?
9.
How do you deal with the
correspondence?
a)
What is the quality of your
correspondence?
b)
Are your letters replied the
same day?
46
Fundamentals
of Public Relations MCM 401
VU
Corporate
Identity Essentials
1.
IT
SHOULD BE DISTINCTIVE.
2.
EASILY
RECOGNIZABLE.
3.
EASILY
REMEMBERABLE.
4.
IT
SHOULD BE CHARACTERISTIC.
Basic
Components Of Corporate
Identity
A.
LOGO
B.
COLOUR
C.
SPECIAL
TYPEFACE.
D.
TRADE
CHARACTER.
E.
PERMANENT
SLOGAN.
47