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Strategic
Management MGT603
VU
Lesson
32
RESOURCE
ALLOCATION
Learning
objective
This
chapter consists of resource allocation
and how it is important for
the success of the organization. It
also
include the "Conflict" its types
and how to reduce
it.
Resource
Allocation
In
strategic
planning,
a resource-allocation decision is a plan for
using available resources,
especially
human
resources especially
in the near term, to achieve
goals for the future. It is the
process of allocating
resources
among the various projects
or
business units.
The
plan has two parts:
Firstly, there is the basic allocation
decision and secondly there
are contingency
mechanisms.
The basic allocation decision is the
choice of which items to fund
in
the plan, and what level
of
funding it should receive, and
which to leave unfunded: the
resources are allocated to
some items, not
to
others.
There
are two contingency mechanisms. There is
a priority ranking of items
excluded from the plan,
showing
which items to fund if more
resources should become available;
and there is a priority
ranking of
some
items included in the plan, showing which
items should be sacrificed if total
funding must be
reduced.
Resource
allocation is a major management activity
that allows for strategy
execution. In organizations that
do
not use a strategic-management
approach to decision making,
resource allocation is often based
on
political
or personal factors. Strategic
management enables resources to be
allocated according to
priorities
established
by annual objectives. Nothing could be
more detrimental to strategic management
and to
organizational
success than for resources
to be allocated in ways not
consistent with priorities indicated
by
approved
annual objectives.
All
organizations have at least
four types of resources that
can be used to achieve
desired objectives:
financial
resources, physical resources,
human resources, and technological
resources. Allocating
resources
to
particular divisions and departments does
not mean that strategies
will be successfully implemented.
A
number
of factors commonly prohibit effective
resource allocation, including an
overprotection of
resources,
too great an emphasis on
short-run financial criteria, organizational politics,
vague strategy
targets,
a reluctance to take risks,
and a lack of sufficient
knowledge.
Managers
normally have many more
tasks than they can do.
Managers must allocate time
and resources
among
these tasks. Pressure builds up.
Expenses are too high.
The CEO wants a good
financial report for
the
third quarter. Strategy formulation
and implementation activities often
get deferred. Today's
problems
soak
up available energies and
resources. Scrambled accounts
and budgets fail to reveal
the shift in
allocation
away from strategic needs to
currently squeaking wheels.
The
real value of any resource
allocation program lies in the resulting
accomplishment of an
organization's
objectives.
Effective resource allocation does
not guarantee successful
strategy implementation
because
programs,
personnel, controls, and commitment must
breathe life into the
resources provided.
Strategic
management
itself is sometimes referred to as a
"resource allocation process."
Conflict
Conflict
is a state of opposition, disagreement or
incompatibility between two or
more people or groups
of
people, which is sometimes characterized
by physical violence.
Military conflict between states
may
constitute
war.
In
political
terms,
"conflict" refers to an ongoing
state of hostility between
two groups of people.
Conflict
as taught for graduate and
professional work in conflict
resolution commonly
has the definition:
"when
two or more parties, with
perceived incompatible goals, seek to
undermine each other's
goal-
seeking
capability".
One
should not confuse the distinction
between the presence and
absence of conflict with the
difference
between
competition
and
co-operation.
In competitive situations, the two or
more parties each
have
mutually
inconsistent goals, so that when either
party tries to reach their
goal it will undermine the
attempts
of the other to reach theirs. Therefore,
competitive situations will by
their nature cause
conflict.
However,
conflict can also occur in
cooperative situations, in which two or
more parties have
consistent
goals,
because the manner in which one party
tries to reach their goal
can still undermine the
other.
Types
and Modes of Conflict
A
conceptual conflict can
escalate into a verbal exchange
and/or result in fighting.
Conflict
can exist at a variety of levels of
analysis:
116
Strategic
Management MGT603
VU
·
intrapersonal
conflict (though this usually
just gets delegated out to
psychology)
·
interpersonal
conflict
·
group
conflict
·
organizational
conflict
·
community
conflict
·
intra-state
conflict (for example: civil
wars,
election
campaigns)
·
international
conflict
Conflicts
in these levels may appear
"nested" in conflicts residing at larger
levels of analysis. For
example,
conflict
within a work team may play
out the dynamics of a broader conflict in
the organization as a whole
Theorists
have claimed that parties
can conceptualise responses to
conflict according to a
two-dimensional
scheme;
concern for one's own
outcomes and concern for the
outcomes of the other party.
This scheme
leads
to the following hypotheses:
·
High
concern for both one's
own and the other party's
outcomes leads to attempts to
find mutually
beneficial
solutions.
·
High
concern for one's own
outcomes only leads to
attempts to "win" the
conflict.
·
High
concern for the other
party's outcomes only leads
to allowing the other to "win" the
conflict.
·
No
concern for either side's
outcomes leads to attempts to
avoid the conflict.
In
Western
society,
practitioners usually suggest that
attempts to find mutually beneficial
solutions lead to
the
most satisfactory outcomes,
but this may not hold true
for many Asian
societies.
Several
theorists detect successive phases
in
the development of conflicts.
Often
a group finds itself in
conflict over facts,
goals,
methods
or
values.
It is critical that it properly
identify
the type of conflict it is experiencing if it
hopes to manage the conflict
through to resolution. For
example,
a group will often treat an assumption
as
a fact.
The
more difficult type of conflict is when
values are the root
cause.
It is more likely that a
conflict over
facts,
or assumptions, will be resolved
than one over values. It is
extremely difficult to "prove"
that a value
is
"right" or "correct".
In
some instances, a group will
benefit from the use of a facilitator
or
process
consultant to
help identify
the
specific type of conflict.
Practitioners
of nonviolence
have
developed many practices to solve
social and political conflicts
without
resorting
to violence or coercion.
There
is no one optimal organizational design
or structure for a given strategy or type
of organization.
What
is appropriate for one organization may
not be appropriate for a similar
firm, although
successful
firms
in a given industry do tend to organize
themselves in a similar way.
For example, consumer
goods
companies
tend to emulate the divisional
structure-by-product form of organization. Small firms
tend to
be
functionally structured (centralized).
Medium-size firms tend to be divisionally
structured
(decentralized).
Large firms tend to use an SBU
(strategic business unit) or
matrix structure. As
organizations
grow, their structures
generally change from simple
to complex as a result of
concatenation,
or
the linking together of several basic
strategies.
Numerous
external and internal forces affect an
organization; no firm could change its
structure in
response
to every one of these
forces, because to do so would
lead to chaos. However, when
a firm
changes
its strategy, the existing organizational
structure may become
ineffective. Symptoms of an
ineffective
organizational structure include too many
levels of management, too
many meetings
attended
by
too many people, too
much attention being directed
toward solving interdepartmental conflicts,
too
large
a span of control, and too
many unachieved objectives.
Changes in structure can facilitate
strategy-
implementation
efforts, but changes in
structure should not be expected to
make a bad strategy good,
to
make
bad managers good, or to make
bad products sell.
Structure
undeniably can and does influence
strategy. Strategies formulated
must be workable, so if a
certain
new strategy required massive structural
changes it would not be an attractive
choice. In this way,
structure
can shape the choice of
strategies. But a more
important concern is determining what
types of
structural
changes are needed to implement
new strategies and how
these changes can best
be
accomplished.
We examine this issue by focusing on
seven basic types of organizational
structure:
functional,
divisional by geographic area,
divisional by product, divisional by
customer, divisional by
process,
strategic business unit
(SBU), and matrix
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