MANAGERIAL FUNCTIONS I.E. POLCA:Management Process, Mistakes Managers Make

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Principles of Management MGT503

Lesson 2.4

MANAGERIAL FUNCTIONS I.E. POLCA

POLCA as functions:

Planning

Management function that involves the process of defining goals, establishing strategies for achieving those

goals. And developing plans to integrate and coordinate activities.

Organizing

Management function that involves the process of determining what tasks are to be done. Who is to do

them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

Leading

Management function that involves motivating subordinates, influencing individuals or teams as they work,

selecting the most effective communication channels, or dealing in any way with employee behavior issues.

Controlling

Management function that involves monitoring actual performance, comparing actual to standard and

taking corrective action, if necessary.

Assurance

Quality function which demands from every manager that he/she ensures that prior management support

and management processes are in place before POLC management functions are executed.

Management process

It is the set of ongoing decisions and work activities in which managers engage as they plan, organize, lead,

and control. The management process includes more than the four management functions.

The process also includes work methods, managerial roles, and managerial work agendas.

The management process applies to both profit-making and not-for-profit organizations.

A not-for-profit organization is an organization whose main purposes center on

issues other than making profits.

Examples of not-for-profit organizational include government organizations, cultural

institutions, charitable institutions, and some health-care facilities.

Management Process:

Planning

Organizing

Leading

Controlling

Lead to

Defining

goals,

Determining what

Directing

and

Monitoring

establishing

needs to be done,

motivating

all

activities to ensure Achieving

the

strategy,

and

how it will be done,

involved

parties

that

they

are organization's

developing

sub

and who is to do it

and

resolving

accomplished

as stated purpose

plans to coordinate

conflicts

planned

activities

Efficiency refers to getting the most output from the least amount of inputs.

Efficiency (Means)

Effectiveness (Ends)

Resource

Goal

Usage

Attainment

Low Waste

High Attainment

Management Strives For:

Low resource waste (high efficiency)

High goal attainment (high effectiveness)

Principles of Management MGT503

Effectiveness is often described as "doing the right things" that is, those work activities that will help the

organization reach its goals.

We have learnt that; a manager is someone who works with and through other people by coordinating their

work activities in order to accomplish organizational goals. While performing, the manager has to keep in

mind that he /she has to deal workers and other people around him in variety of situations.

Mistakes Managers Make:

A comparison of "arrivers," those who made it all the way to the top of their companies, and "derailers,"

those who were successful early but were knocked off the "fast track," shows that although both groups

had talent and weaknesses, the "derailers" had some fatal flaws. Here are the top ten mistakes made by

derailers.

1. Insensitive to others: abrasive, intimidating, bullying style.

2. Cold, aloof, arrogant.

3. Betrayal of trust.

4. Overly ambitious: thinking of next job, playing politics.

5. Specific performance problems with the business.

6. Over managing: unable to delegate or build a team.

7. Unable to staff effectively.

8. Unable to think strategically.

9. Unable to adapt to boss with different style.

10. Over dependent on advocate or mentor.

Successful entrepreneurs have all the managerial and technical competencies along with some key personal

attributes to take risk and win through the odd situations.

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