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![]() Principles
of Management MGT503
VU
Lesson
1.1
HISTORICAL
OVERVIEW OF MANAGEMENT
Major
objective of treating "Principles of Management" in a concise,
interesting, and understandable
manner
will be to present management
history and theory with an
emphasis on the future. Most
students
will
be applying the concepts learned
here over a period of next
many years. Another objective
shall be to
identify
several areas where
management concepts are
applicable to the personal and
professional goal-
setting
and also to apply the management
skills to the challenge of managing the
most difficult peer
or
subordinate
the one that may
confront you in the mirror
each morning in your
professional career.
In
any treatment of a basic subject
like this, there is little
that the resource/anchor person can
claim to be
uniquely
his own except his/her tacit
knowledge and the presentation style. The
write-ups from chapters of
recommended
text books for this course
have also been included and
are highly
acknowledged.
The
Intellectual Heritage of
Management
Organized
endeavors directed by people responsible
for planning, organizing, leading,
and controlling
activities
have existed for thousands
of years. The Egyptian
pyramids and the Great Wall
of China, for
instance,
are tangible evidence that
projects of tremendous scope, employing
tens of thousands of
people,
were
undertaken well before modern times. The
pyramids are a particularly interesting
example. The
construction
of a single pyramid occupied more than
100,000 workers for 20
years. Who told each
worker
what
to do? Who ensured that
there would be enough stones at the
site to keep workers busy?
The answer
to
such questions is managers.
Regardless of what managers were
called at the time, someone had to
plan
what
was to be done, how to
organize people and materials to do
it, lead and direct the
workers, and impose
some
controls to ensure that everything was
done as planned.
It
is not very difficult for us to
imagine modern management techniques in
the days of the pharaohs.
True,
we
can get a laugh or two
thinking of profit sharing
and other twentieth-century terms
appearing in the
ancient
land of the Nile, but the generic
relationships of people managing people must
have borne a great
many
similarities. In fact, many
ancient documents have been
translated to reveal that, through the
ages,
wherever
people have worked together to accomplish
their goals, many of the
same phenomena have
prevailed.
Most
scholars suggest that
management, in its most
basic format, has existed
since one person
persuaded
anotherwhether
with club or carrotto do something.
Frequently, management is defined as the
challenge
of
creating as environment where people
can work together to achieve a mutual
objective. While this is true
for
managers in business, government, and
other organizations, I hope that
each management student
will
recognize
the opportunities for applying
management concepts to personal
challenges. For that
purpose,
management
can be defined as the concepts,
techniques, and processes
that enable goals to be
achieved
efficiently
and effectively.
The
Egyptian Pyramid:
Approximately
four thousand years B.C.,
the Egyptians were building a
civilization edge on the rest of
the
world.
Very few of us can
comprehend the extent to which this culture
zoomed ahead of its times.
If it were
possible
to make a reliable comparison, we would
probably find that no nation
in our time is as far ahead
of
its
contemporaries as the land of the Pharaohs
was between 4000 B.C.
and 525 B.C.
The
most obvious demonstration of Egyptian
power is the construction projects that
remain even today.
Without
the service of cranes, bulldozers, or
tea/coffee breaks, the Egyptians
constructed mammoth
structures
of admirable precision. The
great pyramid of Cheops, for
example, covers thirteen
acres and
contains
2,300,000 stone blocks. The
blocks weigh about two and a
half tons each and were
cut to size
many
miles away. The stones
were transported and set in
place by slave labor and
precision planning.
The
men
who built the enduring structures of
ancient Egypt not only knew
how to use of human
resources
efficiently
but also knew how to manage
100,000 workers in a twenty-year
project.
In
their business and governmental
affairs, the Egyptians kept
documents to show exactly
how much
material
was received and from whom,
when it came in, and exactly
how it was used. The
military, social,
religious,
and governmental aspects of Egyptian
life were highly organized.
There were much
inefficiency,
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![]() Principles
of Management MGT503
VU
but
the final task was
accomplished. Three commodities, which
virtually rule modern efforts, seem to
have
been
only minor considerations along the
Nile: time, money, and the satisfaction
of the worker.
Great
China Wall:
The
Great China Wall built in the time
period of 956 years (688 BC
1644 AD). It is 6000 Km
long. Its
base
is 20 feet wide and top 11 feet wide.
The height of China Wall is
from 7 to 37 feet. The whole
China
wall
is made by hands. Working as
united for 956 years,
there should be some purposes
due to which
people
worked for a long
time.
According
to history, the purpose of china wall
was:
·
To
mark territories
·
To
defend the area
·
To
protect silk road
These
examples from the past
demonstrate that organizations
have been around for
thousands of years
and
that
management has been
practiced for an equivalent
period.
The
Wealth of Nations
One
of the classic books on economic
philosophy was written by
Adam Smith, an eighteenth-century
professor
at Glasgow, Scotland. In 1776, Adam
Smith published a classical economics
doctrine, The Wealth
of
Nations, in which he argued the economic
advantages that organizations
and society would gain
form the
division
of labor, the breakdown of
jobs into narrow and
repetitive tasks. Using the pin
manufacturing
industry
as an example, Smith claimed
that 10 individuals, each
doing a specialized task,
could produce
about
48,000 pints a day among
them. However, if each
person worked separately and
had to perform each
task,
it would be quite an accomplishment to
produce even 10 pins a day!
Smith concluded that
division of
labor
increases productivity by increasing
each worker's skill and
dexterity, by saving time lost in
changing
tasks,
and by creating laborsaving
inventions and machinery.
The continued popularity of
job specialization-
for
example, specific tasks performed by
members of a hospital surgery team,
specific meal preparation
tasks
done by workers in restaurant kitchens,
or specific positions played by players
on a football or cricket
teamis
undoubtedly due to the economic
advantages cited by Adam
Smith.
Smith's
emphasis on the principle of
specialization showed him to be
ahead of his time. He believed
that
increasing
specialization was the key to
productivity. Productivity would produce
more income, higher
wages,
larger families, increased
demand, and further division
of labor and . . . the cycle
would never stop.
Smith's
contribution to the literature of economics is
only exceeded by his optimism
about the predictability
of
man.
The
Pleasures of Productivity
As
we look briefly at the development of the intellectual
heritage of management through the
ages, we can
see
a consistent correlation of productive
periods with times of
capitalism and individual
competition. The
concepts
are for managers and
prospective managers in both
nonprofit and for-profit
organizations.
Is
it degrading to the profession of management to
suggest that effective management
practice is primarily
common
sense and was utilized by
primitive people? It is no insult . . .
because common sense is such
an
uncommon
quality in most generations. In
fact, some of the most disappointed
students ever to
emerge
from
learning institutions are those
who think that, by taking a
degree in management, they will
receive
inside
knowledge of the secret words and
formulas for manipulating people. The
truth is that even the
best
management
education curriculum can only hope to
sharpen the skills and understanding
that students
already
have
Management
in Twentieth Century:
The
major contribution of the Industrial
Revolution was
the substitution of machine power for
human
power,
which, in turn, made it more
economical to manufacture goods in
factories rather than at
home.
These
large, efficient factories
using power-driven equipment required
managerial skills. Why?
Managers
were
needed to forecast demand,
ensure that enough material
was on hand to make products,
assign tasks
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of Management MGT503
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to
people, direct daily activities, coordinate the
various tasks, ensure that
the machines were kept in
good
working
condition and work standards
were maintained, find markets
for the finished products,
and so
forth.
Planning, organizing, leading, and
controlling became necessary,
and the development of large
corporations
would require formal management
practices. The need for a
formal theory to guide
managers
in
running these organizations
had arrived. However, it wasn't
until the early 1900s that
the first major step
toward
developing such a theory was
taken.
The
development of management theories has
been characterized by differing
beliefs about what managers
do
and how they should do it. In the
next sections we present the
contributions of four
approaches.
Scientific
management looked at management
from the perspective of improving the
productivity and
efficiency
of manual workers. General administrative
theorists were concerned
with the overall organization
and
how to make it more effective.
Then a group of theorists
focused on developing and
applying
quantitative
models to management practices.
Finally, a group of researchers
emphasized human
behavior
in
organizations, or the "people" side of
management.
Professional
Managerial Era (1950-
)
In
our present age of market
driven capitalism and
futuristic knowledge driven economic
markets, the
decisions
are made and the trends
are set by the professional
managers. Unlike their
predecessors, the
captains
of today's business do not
own their own companies.
They must know the whole
business but
have
control over only one
small part. They must be
product oriented, process conscious,
financially
responsible
and public spirited. They must
know all things, yet still
function as only one cog in
the wheel.
If
the history of management tells us
anything, it is that, no matter
What
happens; peace or war, prosperity or
famine, this world will
always be in need of good
managers . . .
the
kind who can get
society from "where it is"
to "where it wants to be."
Can you be one?
Sydney
Opera House:
Sydney
Opera Hall is the milestone of the modern
age situated in Sydney, Australia
which was completed
in
a
time period of 33 years (1940
1973). Sydney Opera hall
consists of following:
·
1000
rooms
·
5
theaters
·
Hall
for 2679 persons
Sydney
Opera Hall is 183 meter
tall and 120 meter wide
and its roof carries1,
056,000 tiles which
were
imported
from Sweden and it coasted $
102 million. What is the
purpose to build such a unique
hall? They
used
people and technology to achieve that
purpose. The main purpose is
to provide entertainment to
public.
Flying
Colors on PC:
The
most commonly used operating system on PC
is also a great example to explain the
topic of organized
effort
done by a modern IT organization. In making of one new
version of an operating system, the
dozens
of
engineers are deployed. When the
first operating system was
launched by the company, it took
several
years
to launch, and today you get
an operating system worth of millions on
one CD. So, there
are the
engineers
who made the operating system by
some processes to give the services to
the PC users
/customers.
The IT organization stands behind
its products/services.
What
is an Organization?
"An
entity where two or more
persons work together to
achieve a goal or a common purpose
is
called
Organization."
There
are so many organizations around
us. Daily we visit and see
many organizations. Hospitals,
Colleges,
Factories,
Farms and Government offices.
Mosque/Church is also an example of an
organization. People
go
there and say prayers.
Activities of praying are to achieve a
certain goal. Similarly, any
unit in which two
or
more persons are working
together for some purpose is
called an organization.
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![]() Principles
of Management MGT503
VU
·
People
·
Purpose
·
Process
·
POLCA
If
there is an organization, then there
must be some people. They
work as whole for a common
purpose, so
there
must be a defined purpose. If an
organization doesn't have any
purpose, it will not survive
for long
run.
To achieve the purposes by using people,
the processes are needed.
Without any process, you
cannot
achieve
any type of purpose or goal. If we see in
our daily life, we have some
goals. For achieving
these
goals,
we use some processes. So
that process is also obvious
and important for an organization.
The last
important
thing for any organization is
that it requires main pillars of
management i.e. POLCA:
·
Planning
·
Organizing
·
Leading
·
Controlling
A
manager must perform all
theses management functions
with Assurance!
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