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Change
Management MGMT625
VU
LESSON
#8
LIFE
CYCLE THEORY
Life
cycle theory
It
is one of the most common explanation theories in
change management literature. It is
a
metaphor
of organic growth to explain
org. development in an org.
entity from its initiation
to its
termination.
Entity may mean individual's
job, a work group, a programme,
strategy, product, or
overall
organisation. Like individual
organisations also have a life, mean
age and stage,
and
associated
characteristics like birth,
growth, maturity, decline and death
exhibits certain traits at
a
particular
stage of their life. Now, if
we apply theory in context of
organizations in Pakistan, the
question
is what is the average life of a
typical organisation in Pakistan (be it
public sector
organization
or private sector). I believe
multinational have evolved themselves as
excellent high
performing
organization because they have a
perpetual life, and have over
come through Product
Life
Cycle (PLC), in case or
Organization Life Cycle
(OLC).
According
to this theory, "Change is
imminent; that is the developing
entity has with in it
an
underlying
form, logic, program or code
that regulates the process of change and
moves the entity
from
a given point of departure toward a
subsequent end that is prefigured in the
present state...
Similarly,
to Ven & Poole, "External
environmental events and processes
can influence how the
entity
expresses itself, but are
always mediated by the immanent logic,
rules, or programs that
govern
the entity's development"
Characteristics
of a Life Cycle
Theory:
1.
The progression (order + sequence)
of change events in this
model is a unitary
sequence
(follows
a single sequence of stage or
phases) and is cumulative
(earlier stage traits
are
retained
in later stages).
2.
There is such a progression to the final
end state which is
pre-figured and requires a
specific
historical sequence of
events.
3.
Each of these events
contributes a piece to the final product,
occurs in a prescribed order,
and
sets the stage for the next.
Each stage of development is
seen as a necessary
precursor
of
succeeding stages.
The
author referred to Nisbet
who worked on the philosophy of
developmentalism, and has
stated,
"Organisation development is driven by
some genetic code or
pre-figured program
within
the developing entity". Rogers is
quoted to have posited five
stages of innovation:
need
recognition,
research on problem, development of
idea into useful form,
commercialisation, and
diffusion
and adoption".
Life
cycle theories explain development in
terms of institutional rules or programs
that requires
developmental
activities to progress in a prescribed
sequence. For example in
International
Business
we talk of the specific application in
context of product development
and marketing
known
as International Product Life Cycle
(IPLC). This depicts how a
product having birth in
the
Western
country like USA receives
growth, goes international
reaches maturity and
eventually is
in
a decline in subsequent stage, in the
form of importing the same
product from external
economies.
Similarly Western business
practices exhibit life cycle
management model.
Unit
of Change: Life
cycle theories operate on a single
entity, development as a function
of
potentials
immanent with the entity
environment and other
entities are considered secondary.
Mode
of change: It is
important to know the sequence of
change events is prescribed by
either
probabilistic
or deterministic laws. There are
two modes of change: prescribed
mode and
constructive
mode.
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Change
Management MGMT625
VU
Prescribed
Mode: A prescribed
mode of change channels the
development of entities in a
pre-
specified
direction. Watzlawick termed this as
first-order change, routinized or
pre-established
programme.
Variation is first-order
change.
Constructive
Mode: A
constructive mode of change
generates unprecedented novel forms,
often
are
discontinuous and unpredictable
departures from the past.
Watzlawick termed this as a
second-
order
change, as it breaks with the
past basic assumption or
framework.
So
going by the traits of life
cycle theory above we come to
know that life cycle
(and evolutionary)
theory
operates in a prescribed modality. Let us
now see some other
examples of life cycle
theory.
According
to Hollman, organisational change
such as MBO can be best understood by
viewing
change
as systematically moving through
distinct developmental stages
rather than as either
an
evolutionary
or revolutionary process. This
developmental process consists of three
phases or life
cycle:
Missionary, Modification and
Maturity
·
Missionary
phase: When organisational
member goes through MBO
training programme
reads
book or article or is in business
education programme and tries to
introduce the same
in
his own organization with at
least one high level sponsor
in the organization (may be
politically
driven as to seek legitimacy
and credibility)
·
Modification
Phase: After birth the
problem of acceptance is there;
primarily from three
sources:
interpersonal (lack of support,
hostility, learning new
terminology, skills and
values,
altering superior-subordinate
relationships) organisational
(authority-responsibility
pattern,
budgetary allocations,
training/procedural revision needed)
& environmental
(government
regulation or competitive pressure).
Out of such pressures
customised
version
come out through negotiating
and bargaining amongst
multiple forces.
·
Maturity
phase: When the change
introduced becomes org.
routine, or when the
new
programme
gets merged with the
existing organization processes and
loses its unique and
special
status as management tool in
organization process in budgetary
allocation or
compensation
mechanism. This is considered death phase
change in one sense. It can
fail as
well,
and death can occur at any stage on
missionary - maturity
continuum.
Application:
1.
Viable time-oriented framework
used by organisation to diagnose,
evaluate and adjust
new
programme (like MBO)
2.
Evolution of MNCs: How MNC
evolves themselves? Sales agent,
regular export,
franchise/license,
Wholly Owned
subsidiary)
3.
Though many consider OLC as static and
deterministic yet some consider
strategic
choices
at each stage can affect
(shorten or prolong) the development, rate and
direction
of
OLC stage.
4.
Introduction of new technology or
application of new managerial
concepts in an
organisation.
For e.g. MBO can be examined in
terms of its introduction,
growth and
effectiveness
in organization
Miller
& Freisen (1984) came up with a
similar model
1.
Birth
2.
Growth
3.
Maturity
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Change
Management MGMT625
VU
4.
Revival
Baird
& Meshoulam (1988) described stages
four stages in OLC of an
international organization. It
is
important to note that OLC
for domestic firm is distinct
from OLC for international
firm
1.
Organisation initiation
2.
Functional growth
3.
Controlled growth
4.
Strategic Integration
Stage
1: Organisation Initiation
A
typical start up organization
survives on the basis of strong entrepreneurship
skills and values.
Management
and leadership are informal in nature, and
managed on the basis of
convenience.
Organization
at this stage offers limited
range of highly specialized products to restricted
markets.
Management
culture remains ethnocentric, and the
objective is short term survival with in
domestic
market.
Stage
2: Functional growth
Once
organization maintains its existence it
starts to look for
diversification. Therefore firm
looks
for
new export markets. Informal
ways of management is replaced by formalisation by
focussing on
functional
and technical specialization and
production efficiency. Managerial
confidence of a firm
begins
to increase owing to dynamic
growth.
Stage
3: Controlled Growth
The
firms' overseas market moves
into maturity phase, with
its focus on efficient structure
and
management
practices. The firm now
wants to control its
overseas market through
tight operations
so
as to achieve economies in production and
other functional
areas.
Stage
4: Strategic Integration
The
firm now seeks greater with
local market through
localisation and adaptation of
resources.
Moreover
synergy is sought to optimise in operations
through network and interdependencies
of
resources
and responsibilities across subsidiaries.
Ethnocentrisms is replaced by polycentricism
and
geo-centricism
resulting in increasing influence of
foreigners and evolution of
universal
management
character
Organisation
death or
extinction is another important concept
which needs attention. The
death of
an
organization occur when it value
stability too much and avoid
uncertainty and risk taking.
This
means
organization is unable to innovate, and
incapacity to appraise their
own performance. It
believes
in stable programming and reluctant to
deviate. All this happens
when executives have
narrow
and parochial view of
external reality, and
resistance for change is
very high. Therefore
either
it is organization's inability for
adaptation or the hostility of
environment leads the
organization
for extinction. For example
take the case of sick units
in textile sector, the industry
booms
under government supports and
collapses with the
withdrawal of concessions and
subsidies.
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