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Human
Resource Management
(MGT501)
VU
Lesson
24
CAREER
MANAGEMENT
After
studying this chapter, students should be
able to understand the
following:
L.
Career
LESSON
OVERVIEW
In
this lecture, we first discuss the
concept of career, career
planning and development. Next, we
distinguish
between
job security and career
security. Then, we identify several
factors that affect career
planning and
discuss
both individual and organizational
career planning. We next
address career paths and
discuss career
development,
then, career planning and development
methods are described. We devote the
last part of the
chapter
to a discussion of developing unique
segments of the workforce.
L.
Career:
Career
can be defined as a general
course of action a person chooses to
pursue throughout his or
her
working
life
I.
Career
planning:
Career
planning is an ongoing process
through which an individual
sets career goals and
identifies the
means
to achieve them. The process
by which individuals plan their life's
work is referred to as career
planning.
Through career planning, a
person evaluates his or her
own abilities and interests,
considers
alternative
career opportunities, establishes
career goals, and plans
practical developmental
activities.
Usually,
career planning programs are
expected to achieve one or
more of the following
objectives:
1.
More effective development of available
talent.
2.
Self-appraisal opportunities for
employees considering new or
nontraditional career
paths.
3.
More efficient development of human
resources within and among
divisions and/or geographic
locations.
4.
A demonstration of a tangible commitment to EEO and
affirmative action.
5.
Satisfaction of employees' personal
development needs.
6.
Improvement of performance through
on-the-job training experiences
provided by horizontal
and
vertical
career moves.
7.
Increased employee loyalty
and motivation, leading to
decreased turnover.
8.
A method of determining training and development
needs.
a.
Individual
career planning --
Career planning begins with
self-understanding. Then, the
person
is in a position to establish realistic
goals and determine what to do to
achieve these
goals.
Learning about oneself is referred to as self-assessment.
Some
useful tools include a
strength/weakness
balance sheet and a likes
and dislikes survey.
1.
Strength/weakness
balance sheet: A self-evaluation
procedure assists people in
becoming
aware of their strengths and
weaknesses.
2.
Likes
and dislikes survey: A
procedure that assists
individuals in recognizing
restrictions
they place on themselves.
b.
Career
Assessment on the Web -- The
Web has numerous tests
and assessments sites
available
to assist job
seekers.
c.
Organizational
Career Planning -- The
process of establishing career
paths within a
firm.
II.
Career Paths
Career
paths have historically focused on upward
mobility within a particular occupation. One of
four types
of
career paths may be used:
traditional, network, lateral,
and dual.
a.
Traditional Career Path--An
employee progresses vertically upward in the
organization
from
one specific job to the
next.
b.
Network
Career Path--A method of
career pathing that contains
both a vertical
sequence
of jobs and a series of
horizontal opportunities.
c.
Lateral
Skill Path--Traditionally,
a career path was viewed as
moving upward to higher
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Human
Resource Management
(MGT501)
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levels
of management in the organization. The
availability of the previous two options
has
diminished
considerably in recent years.
But this does not mean
that an individual has
to
remain
in the same job for life.
There are often lateral
moves within the firm that
can be
taken
to allow an employee to become
revitalized and find new
challenges.
d.
Dual-Career
Path-- A
career-path method, that recognizes
that technical specialists
can
and
should be allowed to continue to contribute their
expertise to a company
without
having
to become managers.
e.
Adding
Value To Retain Present
Job--Regardless
of the career path pursued,
today's
workers
need to develop a plan whereby they are
viewed as continually adding
value to
the
organization.
If employees cannot add value, the
company does not need
them, and much
of
the evolving work environments cannot use
them either. Workers must anticipate
what
tools
will be needed for success
in the future and obtain
these skills. These workers
must
look
across company lines to
other organizations to determine what
skills are
transferable,
and
then go and get them.
Essentially, today's workers
must manage their own
careers as
never
before.
f.
Demotion--Demotions
have long been associated
with failure, but limited
promotional
opportunities
in the future and the fast
pace of technological change may
make them more
legitimate
career options.
III.
Career Development
A
formal approach taken by an organization
to help its people acquire the
skills and experiences
needed to
perform
current and future jobs is
termed as career development. Company's
policies especially
policies
regarding
promotion, counseling the employees,
opportunities to excel in future
help employees to develop
their
career. Career development consists of
skills, education and
experiences as well as behavioral
modification
and refinement techniques that
allow individuals to work better
and add value.
Career
development is an ongoing organized and
formalized effort that recognizes people
as a vital
organizational
resource. It differs from
training in that it has a wider
focus, longer time frame, and
broader
scope.
The goal of training is
improvement in performance; the goal of
development is enrichment and
more
capable workers.
Recently,
career development has come to be
seen as a means for meeting
both organizational and
employee
needs, as opposed to solely
meeting the needs of the organization as it
had done in the past.
Now,
organizations see career development as a
way of preventing job
burnout, providing
career
information
to employees, improving the quality of
work lives and meeting
affirmative action goals. That
is,
career
development must be seen as a key
business strategy if an organization
wants to survive in an
increasingly
competitive and global business
environment.
IV.
Career Planning and Development
Methods
There
are numerous methods for
career planning and development.
Some currently utilized methods,
most
of
which are used in various
combinations, are discussed next.
a.
Discussions
with Knowledgeable
Individuals--In a
formal discussion, the superior
and
subordinate may jointly agree on what
type of career planning and
development
activities
are best. In other
instances, psychologists and
guidance counselors provide
this
service.
In an academic setting, colleges
and universities often
provide career planning
and
development
information to students. Students
often go to their professors
for career
advice.
b.
Company
Material--Some
firms provide material specifically
developed to assist their
workers
in career planning and development.
Such material is tailored to the
firm's special
needs.
In addition, job descriptions
provide valuable insight for
individuals to personally
determine
if a match exists with their
strengths and weaknesses and
specific positions
considered.
c.
Performance
Appraisal System--The
firm's performance appraisal
system can also be a
valuable
tool in career planning and
development. Noting and discussing an
employee's
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Resource Management
(MGT501)
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strengths
and weaknesses with his or
her supervisor can uncover developmental
needs. If
overcoming
a particular weakness seems difficult or
even impossible, an alternate
career
path
may be the solution.
d.
Workshops--Some
organizations conduct workshops lasting
two or three days for
the
purpose
of helping workers develop careers
within the company. Employees define
and
match
their specific career
objectives with the needs of the
company. At other
times,
workshops
are available in the community that the
company may send the worker
to or
workers
may initiate the visit
themselves.
e.
Personal
Development Plans (PDP)--Many
employers encourage employees to
write
their
own personal development plans. This is a
summary of a person's
personal
development
needs and an action plan to achieve
them. Workers are encouraged
to analyze
their
strengths and
weaknesses.
f.
Software
Packages--Some
software packages assist
employees in navigating their
careers.
g.
Career
Planning Web Sites--There
are numerous Web sites
available that provide
career
planning
and career counseling as well as
career testing and
assessment.
V.
Challenges in Career
Development
While
most business people today agree
that their organizations should invest in
career development, it is
not
always clear exactly what
form this investment should take. Before
putting a career development
program
in place, management needs to
consider three major
challenges.
a.
Who will be
Responsible?
Many
modern organizations have concluded
that employees must take an
active role in planning
and
implementing
their own personal development
plans. Situations have led
companies to encourage
their
employees
to take responsibility for their
own development; these may include
mergers, acquisitions,
downsizing,
and employee empowerment.
However, employees need at
least general guidance
regarding the
steps
they can take to develop their
careers, both within and
outside the company.
b.
How Much Emphasis is
Appropriate?
Too
much emphasis on career
enhancement can harm an
organization's effectiveness. Employees
with
extreme
career orientation can
become more concerned about
their image than their
performance. Some
warning
signs a manager should be on the lookout
for include a heavy focus on
advancement opportunities,
managing
impressions, and socializing
versus
job
performance.
Serious
side effects of career development
programs include employee
dissatisfaction, poor
performance,
and
turnover in the event that it fosters
unrealistic expectations for
advancement.
c.
How Will the Needs of a
Diverse Work Force be
Met?
Companies
need to break down the
barriers some employees face
in achieving advancement in order
to
meet
the career development needs of today's
diverse work force. In 1991, a government
study revealed
that
women and minorities are
frequently excluded from the
informal career development activities
like
networking,
mentoring, and participation in policy-making
committees.
Perhaps
the best way a company can
ensure that women and
minorities have a fair
chance at managerial
and
executive
positions is to design a broad-based
approach to employee development that is
anchored in
education
and training.
Another
employee group that may
need special consideration consists of
dual-career couples. Common
organizational
approaches that are becoming
increasingly popular in dealing
with the needs of dual
career
couples
are flexible work schedules,
telecommuting, and the offering of
child-care services.
Some
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Human
Resource Management
(MGT501)
VU
companies
have also been counseling
couples in career
management.
III.
Meeting
the Challenges of Effective
Career Development
Creative
decision making is a must in designing
and implementing an effective development program.
The
three
phases of development often blend
together in a real_life
program. These three phases
include the
assessment
phase, the direction phase,
and the development phase.
a.
The
Assessment Phase
The
assessment phase involves activities ranging
from self-assessment
to
organizationally
provided
assessment. The
goal of both of these types
of assessment is to identify employees'
strengths and
weaknesses.
b.
The
Direction Phase
This
involves determining the type of career
that employees want and the
steps they must take to make
their
career
goals a reality. It involves:
1.
Individual
career counseling
2.
Information
services
c.
The
Development Phase
The
development phase is taking actions to
create and increase skills
to prepare for future job
opportunities
and
is meant to foster this growth and
self-improvement. The methods
are
1.
Mentoring
& Coaching : It has become
increasingly clear over the
years that employees who
aspire
to
higher management levels in the organization
often need the assistance
and advocacy of someone
higher
up
in the organization. When senior employee
takes an active role in
guiding another individual, we refer
to
this
activity as mentoring and
coaching. This can occur at
any level and can be most
effective when the two
individuals
do not have any type of
reporting relationship.
2.
Job
Rotation: Involves moving
employees from one job to
another for the purpose of
providing
them
with broader experience.
3.
Tuition
Assistance Programs: To help
individuals plan their careers,
organizations try to
provide
additional
information in order to have better
choice of the career.
Self-Development
When
an employer does not routinely
offer development programs, it is
essential that employees
work out
their
own development plan. Planning for your
career should include a consideration of how
you can
demonstrate
that you make a difference to the
organization.
·
Development
Suggestions
Development
suggestions focus on personal
growth and direction. These
suggestions include statements
such
as "Create your own personal
mission statement."
·
Advancement
Suggestion
Advancement
suggestions focus on the steps
that employees can take to
improve their chances of
being
considered
for advancement. These
suggestions include statements such as
"Remember that
performance
in
your function is important,
but interpersonal performance is
critical."
IV.
Career-Impacted
Life Stages
Each
person's career goes through
stages that influence an individual's
knowledge of, and preference
for,
various
occupations. People change constantly
and, thus, view their
careers differently at various
stages of
their
lives. Some of these changes
result from the aging
process and others from
opportunities for
growth
and
status. The main stages of
the career cycle include the growth,
exploration, establishment,
maintenance,
and
decline.
a.
Growth
Stage: The
growth stage is roughly from
birth to age 14 and is a
period during
which
an individual develops a self-concept by
identifying and interacting with
other
people.
Basically, during this stage an
individual establishes his or
her identity.
b.
Exploration
Stage: The
exploration stage is the period
roughly from ages 15 to 24,
during
which
an individual seriously explores
various occupational alternatives. The
person
attempts
to match these occupational alternatives
with his or her own
interests and abilities
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Resource Management
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resulting
from education, leisure
activities, and work.
c.
Establishment
Stage: The
establishment stage is roughly
from ages 25 to 44 and is
the
primary
part of most people's work
lives. Hopefully, during this
period, a suitable
occupation
is found and the person
engages in those activities that
help earn a permanent
career.
During this period, the individual is
continually testing personal
capabilities and
ambitions
against those of the initial occupational
choice.
d.
Maintenance
Stage:
Between the ages of 45 to 65,
many people move from the
stabilization
sub stage into the
maintenance stage. During
maintenance, the individual
has
usually
created a place in the work
world, and most efforts
are directed at maintaining the
career
gains earned.
e.
Decline
Stage: As retirement
becomes an inevitable reality, in the
decline stage, there
is
frequently
a period of adjustment, where
many begin to accept reduced
levels of power
and
responsibility.
Key
Terms
Career:
Career
can be defined as a general
course of action a person chooses to
pursue throughout his
or
her
working life
Career
planning: Career
planning is an ongoing process
through which an individual
sets career goals
and
identifies
the means to achieve
them.
Career
Paths: Career
paths have historically focused on upward
mobility within a particular
occupation.
Career
Development: A
formal approach taken by an organization
to help people acquire the skills
and
experiences
needed to perform current and
future jobs is termed as
career development.
Mentoring
& Coaching: When
senior employee takes an
active role in guiding another
individual, we refer
to
this activity as mentoring and
coaching
Dual-Career
Path: A
career-path method, that recognizes
that technical specialists
can and should be
allowed
to continue to contribute their
expertise to a company without having to
become managers.
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