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Change
Management MGMT625
VU
LESSON
# 9
TELEOLOGICAL
THEORIES OF CHANGE
Teleological
theories of Change
According to
this theory, human actions are
purposive; goal is the final
cause for guiding movement
of
an entity.
This underlies other
organization theories like functionalism,
decision-making, adaptive
learning
& model of strategic planning and
goal setting. By this theory
development of an
organizational
entity proceeds toward a
goal or end state. The
entity is purposeful and
adaptive by itself
or
interaction with others. The
entity constructs an envisioned
state, takes action to reach
it, and
monitors the
progress. Therefore development
process entails the repetitive
sequence of goal
formulation,
implementation, evaluation and
modification of goals.
Individuals
or organisations who are sufficiently
like-minded strive to act as a
single collective
entity.
Therefore,
the question is why to have organisation
in the first case? Its
answers lie in the fact that
it is
the
commonality and convergence of purpose
which binds individuals and
organizations. Hence task
oriented-ness
pre-dominates (technocratization). This is
perhaps one such structural
difference between
managers in
developed and developing countries. But
unlike life-cycle theory,
teleology doesn't
prescribe
necessary sequence of
events.
Some
teleological models incorporate the
systems theory assumption of
equi-finality (multiple
effective
ways to achieve a
goal). In this theory there is no
prefigured rule, logically
necessary direction or
set
sequence of
stages. Teleology stresses the
purposive ness of the actor
and within
organisation's
environment
and resources constraints
Unit of
change
Change
processes go on at many organizational
levels, including the individual,
group, organisation,
industry
and on other population as
well
Mode of
Change
Teleological
and dialectical motors incorporate a
constructive mode of change and
development (2nd
order
change). By this very nature teleological
processes tend to diverge
from the current order.
Because
goals can be
changed at the will of an entity
and can be attained in many
ways, therefore this may
result
in
unpredictability and discontinuity
Application:
New
management system like MBO,
ISO certification, introduction of
new software, quality drives
in
organisations
are all considered part of
teleological approach to change
management. Focus in
this
approach is on goals or
objective setting process or phenomenon
in an entity. So the case in point is
how
do we set
goals? How do we arrive at
our decisions? What our
objectives or ends are? Are
these in
continuity
or in discontinuity with the past
objectives of an entity? All these
dimensions relate with
ends and
means debate. Good and
quality objectives with
legitimate and effective
means for an entity
are
always difficult to arrive at.
Another issue with objective
setting is whether goals are
rationally
formulated?
Rationality, of course is bound by
time and space, the concept of
bounded rationality
earlier
propounded
by Herbert Simon. Visionary is the one
who can see things at
distant, that is, he can
give
stretch to
time and space. So when we
say vision ought to be
shared by members of the organization
For
example
whether this vision is
shared by senior executives and the
managers in succession (change
of
CEO). Hence
change of managers or CEO is meaningless
if there is no meaningful qualitative
change in
objectives
of organization. One can
apply the same for
developing nations like Pakistan.
For instance
take the
context of history of Pakistan. A Pre-1947
objectives of colonisers was to extract
revenue and
control us
through the design of strong bureaucratic
institutions. After independence this
objective ought
to have been
revised and replaced by the objectives of
growth & development (Constitution is
a written
objective of
a nation). This never
happened as bureaucratic institutions
remain oriented towards
control
and revenue
like the objective of colonisers.
Similarly objectives of governing
elite whether or not
get
changed by
the change in personalities, law,
system or party change.
Similarly in case of
organisation
25
Change
Management MGMT625
VU
we have to
see mission, vision, objectives, plans,
target, what is known as
hierarchy on intent
truly
reflects
organization performance or just a
rhetoric. Therefore the need to have an
organization is "to
attain
our goals" and for the
attainment of goals organizations at time
becomes autocratic in
behaviour.
For
that matter, the very first
goal being survival or
"Self-preservation" all factor of
generation-growth-
maturity in
organisms are considered to be in line
with self-preserving. Therefore,
behaviour in
organisation
becomes purposive.
Limitations:
Though the
tautological theory has good
explanatory power yet it is
not without its limitations.
Two
such
stand very obvious. One is
that the element of subjectivity is
ignored in this kind of
explanation.
Human
behaviour is not as subjective as
explains for all and
sundry behaviour. Second
this is
considered
too much mechanistic, ignoring the
organic dynamism of nature.
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