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Change
Management MGMT625
VU
LESSON
#8
LIFE
CYCLE THEORY
Life
cycle theory
It is one of the
most common explanation theories in
change management literature. It is a
metaphor of
organic
growth to explain org.
development in an org. entity
from its initiation to its
termination. Entity
may
mean individual's job, a
work group, a programme, strategy,
product, or overall organisation.
Like
individual
organisations also have a life, mean
age and stage, and
associated characteristics like
birth,
growth,
maturity, decline and death
exhibits certain traits at a
particular stage of their
life. Now, if we
apply
theory in context of organizations in
Pakistan, the question is what is the
average life of a
typical
organisation
in Pakistan (be it public sector
organization or private sector). I
believe multinational have
evolved
themselves as excellent high
performing organization because
they have a perpetual life,
and
have over
come through Product Life
Cycle (PLC), in case or
Organization Life Cycle
(OLC).
According to
this theory, "Change is
imminent; that is the developing
entity has with in it an
underlying
form,
logic, program or code that
regulates the process of change and moves
the entity from a
given
point of
departure toward a subsequent end
that is prefigured in the present
state... Similarly, to Ven
&
Poole,
"External environmental events and
processes can influence how
the entity expresses itself,
but
are
always mediated by the immanent logic,
rules, or programs that govern the
entity's development"
Characteristics of a
Life Cycle Theory:
1. The
progression (order + sequence) of change
events in this model is a
unitary sequence
(follows a
single sequence of stage or
phases) and is cumulative
(earlier stage traits are
retained
in later
stages).
2. There is
such a progression to the final end
state which is pre-figured
and requires a specific
historical
sequence of events.
3. Each of
these events contributes a piece to the
final product, occurs in a prescribed
order, and
sets the
stage for the next. Each
stage of development is seen as a
necessary precursor of
succeeding
stages.
The
author referred to Nisbet
who worked on the philosophy of
developmentalism, and has
stated,
"Organisation
development is driven by some genetic
code or pre-figured program
within the
developing
entity". Rogers is quoted to have
posited five stages of
innovation: need
recognition,
research on
problem, development of idea
into useful form,
commercialisation, and diffusion
and
adoption".
Life
cycle theories explain development in
terms of institutional rules or programs
that requires
developmental
activities to progress in a prescribed
sequence. For example in
International Business we
talk of the
specific application in context of
product development and marketing
known as International
Product Life
Cycle (IPLC). This depicts
how a product having birth
in the Western country like
USA
receives
growth, goes international
reaches maturity and
eventually is in a decline in subsequent
stage,
in the form
of importing the same product
from external economies.
Similarly Western
business
practices
exhibit life cycle
management model.
Unit of
Change: Life
cycle theories operate on a single
entity, development as a function of
potentials
immanent
with the entity environment
and other entities are
considered secondary.
Mode of
change: It is
important to know the sequence of
change events is prescribed by
either
probabilistic
or deterministic laws. There are
two modes of change: prescribed
mode and constructive
mode.
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Change
Management MGMT625
VU
Prescribed
Mode: A prescribed
mode of change channels the
development of entities in a
pre-specified
direction.
Watzlawick termed this as first-order
change, routinized or pre-established
programme.
Variation is
first-order change.
Constructive
Mode: A
constructive mode of change
generates unprecedented novel forms,
often are
discontinuous
and unpredictable departures from the
past. Watzlawick termed this as a
second-order
change, as
it breaks with the past
basic assumption or framework.
So going by
the traits of life cycle
theory above we come to know
that life cycle (and
evolutionary)
theory
operates in a prescribed modality. Let us
now see some other
examples of life cycle
theory.
According to
Hollman, organisational change
such as MBO can be best understood by
viewing change
as
systematically moving through
distinct developmental stages rather
than as either an evolutionary
or
revolutionary
process. This developmental
process consists of three phases or
life cycle:
Missionary,
Modification
and Maturity
·
Missionary
phase: When organisational
member goes through MBO
training programme reads
book or
article or is in business education
programme and tries to introduce the same
in his own
organization
with at least one high level
sponsor in the organization (may be
politically driven
as to seek
legitimacy and
credibility)
·
Modification
Phase: After birth the
problem of acceptance is there;
primarily from three
sources:
interpersonal (lack of support,
hostility, learning new
terminology, skills and values,
altering
superior-subordinate relationships)
organisational (authority-responsibility
pattern,
budgetary
allocations, training/procedural revision
needed) & environmental
(government
regulation
or competitive pressure). Out of
such pressures customised
version come out
through
negotiating and bargaining amongst
multiple forces.
·
Maturity
phase: When the change
introduced becomes org.
routine, or when the
new
programme
gets merged with the
existing organization processes and
loses its unique and
special
status as management tool in
organization process in budgetary
allocation or
compensation
mechanism. This is considered death
phase change in one sense.
It can fail as
well, and
death can occur at any stage on
missionary - maturity
continuum.
Application:
1. Viable
time-oriented framework used by
organisation to diagnose, evaluate and adjust
new
programme
(like MBO)
2. Evolution
of MNCs: How MNC evolves
themselves? Sales agent, regular
export,
franchise/license,
Wholly Owned
subsidiary)
3. Though
many consider OLC as static and
deterministic yet some consider strategic
choices at
each
stage can affect (shorten or
prolong) the development, rate and
direction of OLC
stage.
4.
Introduction of new technology or
application of new managerial
concepts in an organisation.
For e.g. MBO
can be examined in terms of
its introduction, growth and
effectiveness in
organization
Miller &
Freisen (1984) came up with a
similar model
1.
Birth
2.
Growth
3.
Maturity
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Change
Management MGMT625
VU
4.
Revival
Baird &
Meshoulam (1988) described stages
four stages in OLC of an
international organization. It is
important to
note that OLC for domestic
firm is distinct from OLC
for international
firm
1.
Organisation initiation
2.
Functional growth
3.
Controlled growth
4. Strategic
Integration
Stage
1: Organisation Initiation
A typical
start up organization survives on the
basis of strong entrepreneurship skills and
values.
Management
and leadership are informal in nature, and
managed on the basis of
convenience.
Organization
at this stage offers limited
range of highly specialized products to restricted
markets.
Management
culture remains ethnocentric, and the
objective is short term survival with in
domestic
market.
Stage
2: Functional growth
Once
organization maintains its existence it
starts to look for
diversification. Therefore firm
looks for
new
export markets. Informal ways of
management is replaced by formalisation by focussing
on
functional
and technical specialization and
production efficiency. Managerial
confidence of a firm
begins to
increase owing to dynamic
growth.
Stage
3: Controlled Growth
The
firms' overseas market moves
into maturity phase, with
its focus on efficient structure
and
management
practices. The firm now
wants to control its
overseas market through
tight operations so as
to achieve
economies in production and other
functional areas.
Stage
4: Strategic Integration
The
firm now seeks greater with
local market through
localisation and adaptation of
resources.
Moreover
synergy is sought to optimise in operations
through network and interdependencies
of
resources
and responsibilities across subsidiaries.
Ethnocentrisms is replaced by polycentricism
and
geo-centricism
resulting in increasing influence of
foreigners and evolution of universal
management
character
Organisation
death or
extinction is another important concept
which needs attention. The
death of an
organization
occur when it value stability
too much and avoid
uncertainty and risk taking.
This means
organization
is unable to innovate, and incapacity to
appraise their own performance. It
believes in
stable
programming and reluctant to deviate. All
this happens when executives have
narrow and
parochial
view of external reality,
and resistance for change is
very high. Therefore either
it is
organization's
inability for adaptation or the
hostility of environment leads the
organization for
extinction.
For example take the case of
sick units in textile
sector, the industry booms
under
government
supports and collapses with the
withdrawal of concessions and
subsidies.
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