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Change
Management MGMT625
VU
Lesson
# 14
APPLICATION
OF EVOLUTIONARY THEORY
The
theory has general application
various functional areas of
management like production,
marketing,
finance and
quality management etc. Here
environment means market and one
can observe the
application
of mutation concept. For instance
take the case of electronic
industry or communication
technologies
as there appears a huge variety of products in a
quick succession of time, and the
success
of any
new technological product
(variation) is a matter of sheer chance.
Going by this theory it is
the
environment
which plays decisive role or
influence in the selection of forms, processes
and practices in
organization.
It is the environment which selects
and decides the validity of
organization form,
process
and
practices to become effective
and efficient.
Second
evidence we found in the Quality
Management Movement (QMM)
which is well supported by
evolutionary
theory. For e.g. Total
Quality Management (TQM)
means, continuous, marginal
or
incremental
changes on day-to-day bases in
all functional areas like on
customer-preferences, product-
attributes,
organising in production as well.
Winter, a scholar, whose work on
this subject is quite
known,
links QMM from evolutionary economic
characterisation of a firm to evolutionary
economic
theory.
There are three aspects of
organization changes:
1. Corporate
knowledge resides in the organisational
capabilities embedded in
organisational
routines.
These routines do not arise
from isolated managerial decisions
but from a process of
organisational
learning. These routines have a
large tacit component of
learning.
2. There is
no sharp distinction between the firm's
technical and organisation
component.
Systematic
routines may result in
creating opportunities for
improvement.
3. The
capabilities of a firm are
not from universal technical
hand book but are
idiosyncratic
(individuality
or personality) outcome of unique firm
histories (evolving)
Quality
Management focuses more on production
process than outcomes. One
major benefit of QM is
the forcing
of the organisation to continue the
evolution (change over time)
of its successful
routines
and avoid
the danger of stagnation in a competitive
world.
Managerial
focus
It is
important to note that by
default organisations are
control-oriented and autocratic in
nature
therefore
evolutionary organization too is
transformation of autocratic organization
at one time-to-
participative
one at another time. Therefore building
evolutionary organisation (how
to?) is recurring
theme
these days as in evolutionary
organization flow of authority is
upward (and Weberian concept
of
rational
top down bureaucracy is no more valid in
present times). So the evolutionary
theorist, instead of
reliance on
hierarchy, authority, span of
control offers knowledge-oriented
organisation and hence
focuses on
discovery, application and dissemination
of knowledge.
Another
distinct perspective of evolutionary theorists is
that they tend to
incorporate principles of
management
developed from personal experience and
observation (values) and believes
that resort to
traditional
way of authority may be
wrong and bad application of
authority.
It also
focuses on the organization processes as
well which means continuous
improvement in decision
making,
communicating and controlling. One
such common example can be
cited is that of a zero
defect
philosophy
in context of production.
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