/72-8_files/72-800001im.jpg" width="695" height="1066"
useMap="#Map">
VU
Lesson
8
TRAITS
OF GOOD COMMUNICATORS
Following
are the traits of good
communicators:
·
Perception
·
Precision
·
Credibility
·
Control
·
Congeniality
Perception:
They are able to predict how
you will receive their
message. They anticipate
your
reaction
and shape the message
accordingly. They read your
response correctly and
constantly
adjust
to correct any misunderstanding.
Precision:
They create a `meeting of
the minds'. When they
finish expressing themselves,
they
share
the same mental
picture.
Credibility:
They are believable. They
have faith in the substance
of their message. You
trust
their
information and their
intentions.
Control:
They shape your response.
Depending on their purpose, they can
make you laugh or
cry,
calm down, change your mind
or take action.
Congeniality:
They maintain friendly,
pleasure relations with
you.
Regardless
of whether you agree with
them. Good
communicators
command
your respond and good will.
You are willing to work
with
them
again, despite their
differences.
Careful
Creation of the Message
·
Give
your audience a framework
for understanding the ideas
you communicate
·
To
make your message
memorable:
·
Use
words that evoke a physical,
sensory impression.
·
Use
telling statistics.
·
The
key to brevity is to limit
the number of ideas.
·
Tie
the message to your
audience's frame of
reference.
·
By
highlighting and summarizing
key points, you help
your audience understand
and
remember
the message.
Feedback
Make
feedback more useful
by:
·
Planning
how and when to accept
it.
·
Being
receptive to your audience's
responses.
·
Encouraging
frankness.
·
Using
it to improve communication.
19