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Advertising and Promotion (MKT621)
VU
Lesson 24
ONLINE ADVERTISING
OVERVIEW
This lecture will further study the structural challenges and the new developments in online
advertising challenges and explain tool for online advertising and remind about different
medias use these days. Students will also be introduced to integrated advertising and integrated
marketing communication (IMC) and the reasons for its growing importance. The elements of
promotional mix the concept of direct marketing its various steps of operation its advantages
and disadvantages will be highlighted besides this and explanations regarding the promotional
planning process, sales promotion different definitions and its features will be discussed.
ONLINE ADVERTISING CHALLENGES
Despite being becoming popular rapidly the structural challenges and the new developments
attached to the online advertising are the important considerations for this aspect.
Structural Challenges:
·  At present planning process remains a particular challenge.
·  Lack of good copy or Marketing technique.
·  A compelling & irresistible offer essential for prospect.
New Developments:
·  Better Metrics.
·  Greater use of Sound.
·  More customer support.
·  Customized websites.
TOOLS FOR ONLINE ADVERTISING
For online advertising information about various tools used in this context are explained below:
Macromedia Flash MX: It is a professional standard authoring tool to produce high ­ impact
Web sites. High creativity is possible with animation, interactive navigational controls etc.
Adobe Photoshop: It is comprehensive toolset with new capabilities. Experiments with
painting effects, patterns for stand out images. Tools like retouching, painting, drawing & web
tools can help in creating extraordinary images.
JAVA: It is extensively used in internet media for applets, graphics & other interactive
applications.
HTML: Hyper text markup language is very useful tool in creating web pages.
DHTML: It is dynamic form of pre existing HTML.
ASP & JSP: Active server pages & Java server pages ­latest technology for interactive web
pages.
MEDIAS USED IN THESE TIMES
To sum up following medias are extensively used in these days for advertising:
·  Radio
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Advertising and Promotion (MKT621)
VU
·  TV
·  Newspapers
·  Magazines
·  Outdoor or out of home
·  Directories
·  Internet
ADVERTISING & INTEGRATED MARKETING COMMUNICATION (IMC)
The IMC approach in marketing planning and strategy has been gaining popularity since
1990's and is being adopted by both large and small companies. The proponents of IMC argue
that it is one of the easiest ways for a company to maximize return on its investments in
marketing and promotions. Some of the reasons for growing importance of IMC are given
below:
·  Marketing budget being shifted to consumer & Trade promotions.
·  Retailers becoming more powerful & dominating manufacturers.
·  New tools target specific rather mass media & are economical.
·  Internet & e-commerce have redefined way business is done & the way companies interact
with consumers.
·  Companies emphasize communication with consumers.
·  Advertisers want more accountability of advertising agencies & the change is taking place
rapidly.
·  There is rapid growth & development of database marketing.
The tools used to accomplish an organization's communication objectives are refer to as
promotional mix. Promotional mix has various elements that need to be appropriately chosen to
design and integrated marketing communication campaign these elements which comprise IMC
are illustrated below:
The Promotional Mix ­ The Tool for IMC Elements
Advertising Direct
Sales
Publicity
PR
Personal
Interactive
Marketing
Promotion
selling
Marketing
ADVERTISING:
Reasons for importance:
1. A cost effective medium to reach vast audience.
2. Very effective medium for generating awareness, providing knowledge & changing
attitude.
3. A highly used tool for creating brand images.
4. Extensively used as a tool for creating differentiation among various brands.
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Advertising and Promotion (MKT621)
VU
DIRECT MARKETING:
·  Consumer credit cards.
·  Direct marketing syndicates.
·  Telemarketing.
Six Steps of Direct Marketing Operation
·  Establish objectives for direct marketing. Decide what is the role of direct marketing in
overall promotional planning of a brand.
·  Collect database of target audience.
·  Decide the media to be used.
·  Decide message to be sent to customers.
·  How to handle responses, queries & orders.
·  Measure & evaluate the response.
Advantages of Direct Marketing
·  Personalization
·  Cost.
·  Measures of effectiveness.
·  Selective reach.
·  Segmentation capability
·  Frequency.
·  Timing.
Disadvantages of Direct Marketing
·  Image factor
·  Accuracy
·  Rising costs
·  Content support
SALES PROMOTION:
Sales promotion is basically define as "A direct inducement that offers an extra value or
incentive for the product to the sales force, distributors or the ultimate consumer with the
primary objective of creating an immediate sale." Whereas the American Marketing
Association (AMA) in 1988 defined it as "Media & non media marketing pressure applied for a
predetermined, limited period of time in order to stimulate trial & impulse purchases, increase
consumer demand, or improve product quality." However, the latest definition adopting by the
counsel of sales promotion agencies define it as "Sales promotion is a marketing discipline that
utilizes a variety of incentive technique to structure sales ­related programs targeted to
consumers, trade, and / or sales levels that generate a specific , measurable action or response
for a product or service."
Features of Sales Promotion
Following are the features of sales promotion:
·  Involves inducement to provide incentive to buy.
·  Incentive is the key element in a promotional program.
·  Attempts to add value to the product or service by appealing to "value" (pocket).
·  Acts as an acceleration tool. Designed to speed up sales.
·  Targeted at different parties with different types & levels of incentives.
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Advertising and Promotion (MKT621)
VU
PROMOTIONAL PLANNING PROCESS
The process of integrated marketing communication begins with the review of marketing plan.
A marketing plan is a written document that describes the marketing strategy & programs
developed for a brand or product line.
Information essential for Marketing Plan:
Basically a market plan contains following information:
Market Situational Analysis: Internal analysis external analysis cover assessment of
companies promotion capabilities review of company's previous promotional programs and
results, assessment of brand image and brand or product lines relative strength and weaknesses.
External analysis covers customer analysis competitor analysis and any trends which affect the
promotional program.
Specific marketing objectives: These provide direction and time frame for marketing
activities and mechanism for measuring performance.
Marketing strategy: It includes selection of target market(s) and the decisions relating to
marketing mix.
Tactics ­ An action program: It is require for implementing marketing strategies, including
deciding specific tasks and responsibilities.
Evaluation & Control Mechanism: This involves evaluating performance and providing feed
backs so that necessary control activities can be introduced and necessary changes made to
assure that the objects are met.
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