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Business Ethics ­MGT610
VU
LESSON 40
ADVERTISING IN TODAY'S SOCIETY
Advertising is a huge global business. No business can succeed without it, no name products
appear on the market without being backed by advertising. Food, clothing, furniture,
accessories, cosmetics, books, toys, everything displayed in the store is a result of intensive
competition and expensive promotion on the part of each manufacturer to induce the stores to
stock and stack his product. Each year billions of dollars are spent in attempts to influence our
decisions and to persuade us to spend more.
On the high street, on public transport, in newspapers and magazines and on television we are
bombarded with images and slogans (between four-hundred and three-thousand advertising
messages per day!) designed to make us part with our cash. But for the most part we love it,
secretly at least. We may resent the hideous sign that invades the beauty spot, loathe the
commercial that interrupts a TV show, but we reach for our newspaper or favorite magazine
not only for an update on the news but to scan the ads for bargains or to enjoy looking at them.
Because of the enormous amount of advertising there is around, the advertising industry is
constantly trying to come up with new ways of getting our attention ("Sex sells!",...).
3. Advertising agencies and the making of an ad
In very general terms, the function of an agency ­ this usually consists of executive, creative,
research, media, technical, and administrative departments ­ is to present to its client a new,
catchy, and practical idea for a campaign, furnish an outline with mockups and estimates, and
after final approval see the project in the end. In the area of graphics, the art director, working
in close cooperation with the copywriter and client, decides on the kind of illustration or spot
best suited to the selling theme, the product, and kind of image the advertiser wishes to project.
In the world of advertising, everyone's thinking is focused on now or on the future, never on
the past.
3.1. Keywords:
The Influence of Advertisements on the Customers Shopping Behavior
All adverts need to use specific stimuli (for example: colorful pictures, erotic poses,...), so that
the customer becomes aware of the advert and can store the given information over a longer
period of time. For effective advertising, basic conditioning psychology has to be brought into
effect, whereby the product is coupled with pleasant feelings and emotions (Coca-Cola in
conjunction with fun and joy - "Enjoy the taste...enjoy the fun ...always Coca-Cola"
6.1. Psychological tricks:
Packaging: The design of the package decides whether the product will be accepted by the
customer or not. An extravagant packaging and attractive colors are important factors, which
influence his decision. Positioning and arrangement of the shelves: Luxury goods and goods the
most profits are mainly to be found on the right hand shelves. This is due to an inborn tendency
to look and reach to the right. In addition, these things are to be found at eye or arm level
because at this height the products are easy to reach. Articles of everyday use are usually found
at the back of the store, farthest away from the entrance. This is to force the customer to pass as
many items as possible and to force him to make a purchase.
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Business Ethics ­MGT610
VU
"Muzac", soft background music, is played, as it has a relaxing effect and produces a pleasant
atmosphere. In order to give the customer the feeling that time is no problem, there are no
clocks to be found. Sweets and toys are often to be found just before the cash desk, in a bid to
give children a "reward" for waiting. Fully filled shelves are always an inducement to buy, so
shelves are repeatedly filled. Stands are always well decorated because they bring an increase
in sales.
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