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Human
Resource Development (HRM-627)
VU
Lesson
17
UNDERSTANDING
TEAM BEHAVIOR
Most
of you are already familiar
with teams especially if,
for no other reason, than
you've watched
organized
sports
activity. Work teams are
formal groups made up of interdependent
individuals who are
responsible for
attainment
of a goal.
TYPES
OF TEAMS
Although
there are many ways to
categorize teams, we will
look at teams in terms of
four characteristics:
purpose,
duration, membership and,
structure.
Functional
Team
A
type of work team composed of a
manager and his or her
subordinates from a particular functional
area.
Self-Managed
Team
A
type of work team that
operates without a manager
and is responsible for a
complete work process
or
segment.
Virtual
Team
A
type of work team that uses
computer technology to link physically
dispersed members in order to
achieve a
common
goal.
Cross-Functional
Team
A
type of work team that's a
hybrid grouping of individuals
who are experts in various
specialties and who
work
together on various tasks.
Characteristics
of Effective Teams
1.
goal clarity
2.
relevant skills
3.
mutual trust
4.
unified commitment
5.
good communication
6.
negotiating skills
7.
appropriate leadership
8.
internal and external
support
Management
of Teams
1.
Planning
2.
Organizing
3.
Leading
4.
Controlling
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